jobapplier

Customer Service Agent

Pergolux

Responsibilities

  • Provide outstanding customer service and support to both internal and external stakeholders across multiple channels.
  • Confidently handle customer enquiries with empathy, professionalism, and a solutions-oriented mindset.
  • Maintain a professional, engaging phone manner to build trust and ensure high customer satisfaction.
  • Effectively manage competing priorities and stay organized in a fast-paced environment.
  • Collaborate closely with cross-functional teams to continuously deliver seamless customer experiences.

Requirements

  • Proven experience in a customer service role dealing with both internal and external customers.
  • Strong verbal communication skills with a confident and clear phone presence.
  • Excellent organizational and multitasking abilities to handle dynamic workloads efficiently.
  • Ability to remain calm, composed, and positive under pressure.
  • A collaborative team player attitude aligned with

PERGOLUX

is a premium outdoor-living brand that designs and delivers Scandinavian-inspired pergolas and accessories. Built on values of Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, our global team fosters a collaborative, design-driven, and growth-oriented culture.

PERGOLUX

’s core values and culture.

Benefits

  • An international work environment in a fast-growing company with plenty of development opportunities.
  • Hybrid work model (80% on-site | 20% remote).
  • Ergonomic workstations and modern laptops (Apple or Windows).
  • Employee events (summer party, Christmas party, after-work gatherings).
  • Access to the Corporate Benefits portal.
  • Employee discounts on

PERGOLUX

  • products.
  • 27 vacation days (excluding public holidays), plus one additional day per year of service (up to 30).
  • A motivated and supportive team that helps each other.
  • Strong focus on professional development and skill-building.
  • Free drinks and snacks.
  • Employee referral program.

How to Apply

  • If you are customer-focused, organized, and ready to grow with a high-performing international team, we would love to hear from you. Explore our opportunities on the
  • PERGOLUX Career Page

and stay connected via

PERGOLUX LinkedIn