CDD Analyst

Trading212

Our mission is to enable everyone to build wealth
We reinvent how trading and investing work by creating exceptional products people love.
Fostering a culture of excellence and high velocity is the key to our success.
Тoday, we serve over 5 million clients, with more than €50 billion in assets under management- a testament to the scale and trust we’ve built in just a few years.

The role

We're looking for a customer advocate to join our passionate team. We are committed to recruiting knowledgeable, friendly, and motivated people who are enthusiastic about delivering top-notch service.
Our goal is to provide exceptional customer care to our expanding international client base. You’ll work with a highly motivated and successful team of high performers where you can evolve career-wise.

What you need to have

Proficiency in English (C1 or above)

Customer-orientated approach

Good time management and multitasking skills

Adaptiveness to a rapidly changing environment

Bonus points

What you'll do

Communicate with clients in English/Bulgarian

Deal with incoming inquiries via chat and email

Review, analyze, and verify client onboarding documents

Conduct due diligence and risk assessments on new clients

Working on a 24/7 schedule, organized in shifts

Comprehensive training program to adapt to the insights of the business

Upskill trainings throughout your career

Full appreciation of your talent and ideas

Excellent social benefits, including 25 days off, a sports card and private health insurance
Bring your ambition to Europe’s fastest-growing mobile broker!
We thank all applicants, but only candidates selected for interview will be contacted. All personal data of applicants is protected by law and treated with strict confidentiality.