Developer Engagement Team (Contract)

Responsibilities

• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
• Dedicate 40 hours per week with a working schedule from Saturday to Wednesday plus on-call availability throughout the week

You have

Strong verbal and written communication skills.

Demonstrates endless patience and a positive attitude.

Capable of managing time effectively.

In-depth understanding of Roblox and the Roblox community.

Solid knowledge of the technical aspects of Roblox Studio.

Experience developing on Roblox and/or other creation platforms.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected range. This pay range is subject to change and may be modified in the future.

Please note that not all benefits on this page are applicable to this hourly position.

Hourly Pay Range

$20

$25 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.