KYC Modernization Business Analyst

The KYC Modernization Business Analyst is an intermediate-level position responsible for supporting the Digital / Client / Operation initiatives across SMB KYC Operations.

Responsibilities: Lead BA activities within SMB KYC Operations Supporting Fenergo implementation Support Client initiatives Lead BRD / FRD / SI development Creation of Jira / Zephyr requests Drive enhancements / process improvements for KYC operations / applications Responsible for documenting and preparing materials for socialization / project alignment Analysis of KYC requirements to translate to technical requirements Support UAT / PVT testing & release management Stakeholder management Qualifications: 2-5 years of relevant experience Proven ability to make effective and timely decisions Demonstrated ability to build and cultivate partnerships across stakeholders Knowledge of KYC Operations preferable BA/Technical background an advantage Client related projects / experience an advantage Education: Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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