Sr. Biopharmaceutical Representative (Johor)

Career Category Sales Job Description Live What you will do Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Senior Biopharmaceutical Representative in Malaysia based in Johor covering Sarawak. Live What you will do As a Senior Biopharmaceutical Representative, the role involves developing strategic plans to sell biopharmaceutical products to healthcare professionals and other potential customers. The representative builds strong relationships with key industry stakeholders and stays updated with industry trends and regulatory requirements. Main Responsibilities :

• Own the key account portfolio: Drive sales performance across Johor and Sarawak with a clear account plan for each hospital that links every activity to an agreed business outcome and to individual and team sales targets.
• Increase territory breadth: Identify and activate new prescribers, departments and clinical units within each key account (e.g., cardiology, cardiothoracic, internal medicine, endocrinology and pharmacy), so that more relevant stakeholders are engaged and prescribing.
• Increase territory depth: Deepen engagement and prescribing among existing stakeholders through clinically credible conversations, product differentiation against competitors and appropriate patient identification. Convert every quality engagement into a defined next action.
• Map stakeholders: Build and maintain a stakeholder map for each key account covering KOLs, prescribers, department heads, pharmacy, formulary and procurement decision makers. Capture each stakeholder’s influence, current position, unmet needs and engagement priority, and review the map regularly.
• Develop and manage stakeholder relationships: Build strong, trusted personal and business relationships with key decision makers and prescribers. Tailor messages and engagement plans to each stakeholder and activate KOLs to support account growth.
• Convert unmet needs into opportunities: Identify customers’ unmet needs and turn them into sales opportunities with targeted tactics. Raise market awareness and deliver clear sales messages for Amgen products to develop each account to its fullest potential.
• Drive listing and access wins: Lead hospital listing, formulary and tender-related activities in each key account. Work with pharmacy, procurement and clinical stakeholders to move every listing or access opportunity to closure.
• Plan with the Sales Manager and key stakeholders: Collaborate with the Sales Manager to develop and implement the territory plan and key account plans. Agree on account plan objectives, SMART actions, owners and timelines with the key stakeholders.
• Run outcome-driven activities: Prioritize calls, KOL engagements and meetings by their contribution to account outcomes (e.g., new stakeholders reached, prescribing growth, listing progress), not by activity volume. Review results with the Sales Manager at an agreed cadence and adjust the plan based on what is working.
• Maintain tight follow-up discipline: Follow through on every customer commitment and request in a timely manner. Close each engagement with a clear next step, owner and date, and track it until completion.
• Report in CRM: Record customer activity and next steps in the CRM system promptly and keep customer profiles and stakeholder maps up to date.
• Stay ahead of the competition: Identify and gather competitive information at each account to inform differentiation and account strategy.
• Keep learning: Think outside the box, be open to different ways of working and be comfortable with technology. Continuously develop and improve product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Win What we expect of you Basic Qualifications: Bachelor’s Degree and 2 years of Pharmaceutical Sales experience in Private Sectors Preferred Qualifications: Product sales experience in area of cardiology and endocrinology. Local market knowledge Experience in drug enlistment in private sectors Thrive What you can expect of us As we work to develop treatments that take care of others so we work to care for our teammates’ professional and personal growth and well-being.
• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits .