Lobby Lounge Server
- Washington D.C., United States
- On-site
- Entry Level
- Posted
Skills
Preferred
- beverage lists and promotions
- menu items
- preparation methods
Lobby Lounge Server You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience.
About AccorHotel
- Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
- Here, we believe in you and what you bring to the table.
- Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
- Together, we embody the vision of responsible hospitality.
- Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Responsibilities
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Presents menu and specials, answers questions, and makes suggestions regarding food and service
- Relay orders to the kitchen and serves courses from kitchen and service bars.
- Serving food and beverage items to guests Handle cash and remittance; collects payment from customers.
- Stocking of stations Maintain cleanliness of restaurant; clears and resets counters or tables at conclusion of each course.
- Following established service guidelines and practices; continually demonstrate the Service Principles with every interaction with guest and colleagues.
- Carrying out other duties and responsibilities that may be requested by your teammates or manager.
- Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have.
Requirements
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Previous food and beverage experience required.
- Basic food and wine knowledge required
- Minimum of one-year experience as a server in a fine dining restaurant is preferred
Excellent verbal communication skills
- High energy level; friendly; outgoing; team player, good organizational skills; salesmanship
- Must be legally authorized to work in the United States without sponsorship.
Pay
$18.00 - $20.00 per hour plus tips
Benefits
- Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
- Competitive Salary Paid Time Off Medical, Dental and Vision Insurance, 401K Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- There are many opportunities for development and advancement.
Physical requirements: Ability to stand and walk for extended periods Frequent lifting and carrying up to 25 lbs Frequent bending, stooping, kneeling, pushing, and pulling Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
