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Program Manager Patient Support Program

Weekday AI

Skills

Required

  • pharmacy operations
  • dispensing
  • product development
  • clinical trial support
  • quality control

Preferred

  • data privacy

As a Program Manager Patient Support Program, you will lead end-to-end execution of comprehensive patient assistance initiatives, ensuring seamless coordination across clinical, logistical, and regulatory domains.

Responsibilities

  • You will design scalable frameworks that integrate pharmacy operations, life sciences expertise, and microbiology insights to improve patient access to essential therapeutics.
  • By partnering with cross-functional teams and external stakeholders, you will monitor program performance, address barriers, and drive continuous improvement.
  • Your strategic vision and operational excellence will directly impact patient outcomes and organizational mission.
  • Design and implement patient support and assistance programs that align with company goals and regulatory requirements.
  • Oversee pharmacy operations, including inventory management, dispensing protocols, and supply chain coordination for patient assistance products.
  • Collaborate with life sciences teams to ensure product availability and clinical relevance across target indications.
  • Lead microbiology quality assurance initiatives to maintain product safety and efficacy throughout the program lifecycle.
  • Develop and maintain strong relationships with healthcare providers, patients, and payer partners to increase program reach and efficacy.
  • Monitor program KPIs, analyze data, and generate insights to guide continuous improvement and cost optimization.
  • Ensure compliance with all applicable local and international regulations, including data privacy and reporting standards.
  • Conduct risk assessments, develop mitigation plans, and lead cross-functional teams to resolve complex program challenges.
  • Provide regular reports to senior leadership on program performance, outcomes, and strategic recommendations.
  • Mentor and coach program staff, fostering a culture of collaboration, innovation, and patient-centric focus.

Requirements

  • 7+ years of experience managing patient support or assistance programs in a pharmaceutical or biotechnology environment.
  • Proven expertise in pharmacy operations, including inventory, dispensing, and regulatory compliance.
  • Deep understanding of life sciences product development, clinical trial support, and therapeutic area knowledge.
  • Strong background in microbiology, quality control, and ensuring product safety across supply chains.
  • Demonstrated ability to analyze complex data sets, extract actionable insights, and drive evidence-based decision making.
  • Excellent communication and stakeholder management skills, with a track record of building productive partnerships.
  • Experience leading cross-functional teams and managing projects with multiple stakeholders and tight deadlines.
  • Proactive problem-solving mindset and ability to navigate ambiguity in fast-paced environments.
  • Strong organizational skills and attention to detail, ensuring compliance with regulatory and internal standards.
  • Passion for improving patient access and a commitment to delivering high-quality, patient-centered solutions.

Pay

Weekday AI · Bengaluru, India · Full-time · Posted 2026-11-14

Salary: INR 1,000,000–1,500,000

  • 𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟱𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟭𝟬-𝟭𝟱 𝗟𝗣𝗔)
  • Experience: 7+ yrs

Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/633CF2D356/apply)