Business Intelligence Analyst

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

You'll Do In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

About Kla (AnnArbor)

Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support.

KLA We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges.

From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe.

If you want to make electronics that push industries forward and make the world a better place, join us.

Responsibilities

• The Business Intelligence Analyst will serve as a key partner within the KLA Service Business Intelligence team, working closely with business stakeholders to understand operational challenges, identify analytical opportunities, and develop solutions that improve business processes and decision-making.
• This role combines business engagement, analytics, process development, and dashboard development, with a strong focus on Power BI and executive-level reporting.
• The analyst will develop a strong understanding of SSO business processes and planning needs to proactively identify opportunities where data and analytics can drive better business outcomes.
• Develop and maintain Power BI dashboards, executive reporting, and data visualization solutions.
• Partner with stakeholders to understand business processes and planning needs, and translate them into KPIs, analyses, dashboards, and process improvements.
• Perform analysis to identify trends, risks, opportunities, and actionable insights.
• Communicate analytical findings and recommendations effectively to both technical and non-technical audiences, including management.
• Collaborate with data scientists and BI team members to develop and integrate analytical solutions.
• Perform analysis to identify trends, risks, opportunities, and actionable insights.
• Communicate analytical findings and recommendations effectively to both technical and non-technical audiences, including management.

Requirements

• comfortable working independently with minimal direction on complex, ambiguous problems.
• Comfort with adopting and experimenting with new tools and technologies, including AI.
• Experience partnering with business stakeholders to understand requirements, processes, and planning needs.
• Ability to collaborate effectively across business and technical teams, including analysts and data scientists.
• Qualifications 5 years of related experience with a Bachelors degree; or 3 years experience with a Master's degree; or equivalent experience

Preferred

• Develop and maintain Power BI dashboards, executive reporting, and data visualization solutions.
• Partner with stakeholders to understand business processes and planning needs, and translate them into KPIs, analyses, dashboards, and process improvements.
• Collaborate with data scientists and BI team members to develop and integrate analytical solutions
• Bachelor's degree with 1–3 years of relevant experience, or a Master's degree, in Data Science, Statistics, Business Analytics, Economics, Information Systems, Computer Science, Supply Chain, or a related field.
• Experience with Power BI (including DAX, Power Query, and data modeling) or other data visualization and dashboard development software.
• Proficiency with SQL or equivalent data querying skills.

Pay

• Our pay ranges are determined by role, level, and location.
• The range displayed reflects the pay for this position in the primary location identified in this posting.
• Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training.
• We are committed to complying with all applicable federal and state minimum wage requirements where applicable.
• If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Benefits

• $90,400.00 - $153,700.00 Annually Primary Location: USA-MI-Ann Arbor-KLA KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
• Interns are eligible for some of the benefits listed.

Use of AI Statement At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity

Statement KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation. For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.