Technical Support Engineer, Site-tracking

About the Role and Team: In the Revenue and Operations department, our mission is to bring Adform’s products to market and ensure our clients get the most value out of them. We do this by promoting, onboarding, and supporting products built by our technical teams, with a strong focus on client experience and long-term product adoption.

As a Technical Support Engineer, Site-tracking , you will work hands-on with one of the core areas of digital advertising: website tracking and data collection. You will support Adform’s clients and partners by troubleshooting tracking implementations, debugging websites and JavaScript, providing guidance on tracking setup, and helping solve complex technical issues related to data collection and attribution.

We hope you are ready to change the game!

Be ready to: Serve as a subject matter expert on Adform’s Site-tracking solution by supporting and educating clients and internal stakeholders on tracking implementation and functionality Troubleshoot and debug website tracking implementations, JavaScript, and website data collection issues Advise clients on tracking point configuration, implementation approaches, and tracking governance Support tracking code implementation and provide solutions for more complex or customized tracking requirements Collaborate with cross-functional teams to investigate and resolve complex technical issues Collaborate with product, development, and UX/UI teams to share client feedback and suggest product or documentation improvements Attitude First.

Everything else will follow.

We can grow together faster if you have: Have strong troubleshooting skills and enjoy digging into technical problems until you understand the root cause Have foundational knowledge of HTML and JavaScript and a willingness to learn how to read, debug, and explain code used in website tracking implementations Have excellent communication skills, both verbal and written, in English Can explain complex technical topics in a clear and simple way Have strong collaboration skills and can work effectively with clients and cross-functional teams Enjoy helping others and working as part of a team Take ownership of your tasks and follow issues through to resolution Adform‘s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions Stand out by having : Experience with web development, website administration, or website tracking Experience using browser developer tools or web debugging tools such as Fiddler or Charles Knowledge of or familiarity with concepts such as APIs, S2S, cookies, and SDKs Background in one of the following fields: Advertising, IT, Networks, Programming Experience with web analytics or tag management tools such as Google Analytics, Google Tag Manager, Tealium, or Tag Commander Our promise to you: Global, Dynamic Culture: Work in a highly dynamic, inspiring, and international environment.

Accelerated Growth: Daily opportunities for rapid learning and professional development. Supportive Leadership: Transparent communication and leadership committed to supporting your career trajectory. Competitive Compensation: The monthly salary range for this position is 1900 – 2200 EUR gross. The final offer will depend on your experience and competencies.

Time Off & Life Balance: Enjoy additional vacation days annually to recharge and pursue life outside of work. Comprehensive Health & Well-being: Robust healthcare benefits, including health and accident insurance, to keep you covered. Additionally, utilize our 2 Trust Days for recovery. On-Site Lunch: Access to our on-site canteen offering delicious, friendly-priced meal options.

Pet-Friendly Policy: We welcome your companion! We are very pet-friendly and happy to have your pet join you in the office Rewarding Referrals: Highly rewarding referral program to recognize you for bringing in top talent. Global Perks: Enjoy global perks, work anniversary celebrations, and company events designed to connect and celebrate success.

Diversity & Inclusion @Adform: Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.