Welcome Host

Working Hours: Monday- Thursday with rotating shifts between 7:30am-7:00pm Closest tube station: Liverpool Street/Morgate Salary: £16/hour London Baxterstorey seeks a Welcome Host / Receptionist with exceptional customer service abilities and a keen eye for detail to join our Client Services team based in the UK headquarters of a global law firm in the City of London..

You will act as a primary representative and ambassador for our Client and the face of their business to clients and visitors. Your objective will be to deliver an efficient and 5* service all times in collaboration with other members of the onsite Client Services and Hospitality team.

You will play a crucial role in supporting the day-to-day operations of Client Services, ensuring exceptional service, and maintaining a high level of customer satisfaction. You will work closely with the Client Services Manager and the Hospitality Team to execute all aspects of reception services, as well as supporting meeting room and catering bookings.

OUR GOAL: To delight our customers by creating moments that surprises them and exceed their expectation and foster their loyalty and retention by keeping them happy.

Previous reception or hospitaltiy experience working within a customer facing role is essential, preferably in a corporate or high-end hotel or contract catering setting. Strong communication skills both written and verbal are essential and the perfect candidate must be able to work well within a team as well as being comfortable to work alone. A good knowledge of Microsoft Office products is also essential.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible.

We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!

BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.

We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Title: Receptionist/Welcome Host Location: Clyde & Co Salary: £16/hour Benefits: 28 Days holiday inclusive of bank holidays. Birthday additional holiday. 3 days volunteering days. 3 days grandparent leave. 24 week’s enhanced maternity leave. Secondary career leave. Wedding/commitment day leave. Free meals on shift. Bespoke development training. Pension and life insurance.

Discounts available from Perkbox app, from high street shops to holidays & cinema. Wellbeing hub. Access to employee assistance programme. Cycle to work scheme. Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to hear from you!

At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity.

Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a Receptionist/Welcome Host who strives to exceed expectations at every turn.