US Visa Specialist / Consultant

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers.

Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide.

Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/ What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters.

With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Responsibilities Law Firm Liaison & Visa Management: Serve as the primary point of contact between the company and US immigration law firms. Track , manage, and process H-1B visa cap registration/lottery, transfers, and extensions, ensuring the accuracy and timelines of all petition materials.

L-Visa Processing: Drive and manage the end-to-end process for L-1A/L-1B (Intracompany Transferee) visas, including document compilation, L-1 Blanket petition alignment, policy consultation, and visa interview preparation to support cross-border talent mobilization. Compliance Validation & I-9 Management: Oversee the visa and work authorization compliance verification for onboarding US employees.

Manage and track the entire Form I-9 (Employment Eligibility Verification) process—including remote/in-person verification and E-Verify system submissions—to guarantee 100% compliance with USDOL and USCIS regulations. Employee Consultation & Collaboration: Provide professional guidance on US work visa policies to employees, HRBPs, and business leaders.

Address employee inquiries during the visa lifecycle to enhance the overall onboarding and mobility experience. Job Requirements Work Experience: 3–5 years of dedicated experience in US work visa processing and immigration compliance management. Core Competencies: Proficient in US immigration regulations and practical workflows for core work visas, specifically H-1B and L-1.

Experience with large-scale lottery seasons or complex casework is highly preferred. Solid, hands-on experience with Form I-9 compliance and the E-Verify system, with a strong grasp of US employment onboarding regulations. Language Skills : Professional proficiency in English, with the ability to communicate seamlessly (both written and verbal) with US law firms, government agencies, and global employees.

Fluency in Chinese (bilingual proficiency) is a strong plus/advantage. Soft Skills: Excellent cross-cultural At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive.

We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.