Business Specialist

Develop new business opportunities and grow revenue across Kuwait by identifying prospective clients, expanding existing accounts, promoting certification, audit and training services, and maintaining a strong sales pipeline. Digital & online sales / marketing as well as telemarketing to promote SGS Academy courses. Conduct client meetings, presentations and commercial discussions.

Achieve agreed sales, revenue and new-business targets . Coordinate sales campaigns, including mailshots, calls and database updates. Maintain the enquiry and proposal log, including strike-rate analysis and analysis of business lost to competitors. Coordinate day-to-day business activities with clients, the regional head office and certifying offices.

Schedule audits through timely and effective communication with clients. Maintain and update operational databases and systems, including CRM, Salesforce, CERTIQ, SharePoint, BOSS and CATS. Maintain client files and internal SGS documents and forms. Prepare training materials and certificates.

Invoicing and Payment Follow-up Handle invoicing, liaise with the Finance division to keep information up to date, and follow up with clients to collect payments. Comply with all HSE requirements in accordance with company procedures.

Bachelor's Degree, preferable with Engineering or related discipline. 3–5 years of experience in B2B sales or business development.

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.