Ground Operations Agent

Join Atlas Air Worldwide. Move the World with Us!

• At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety
• ,

service excellence

,

integrity

,

innovation

,

teamwork

• , and responsibility
• .  With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary

This position is responsible for day-to-day ground operations duties such as weight and balance, loading and unloading of aircraft, flight tracking and custom cargo handling. Position holders would be regularly assigned to out station(s) for around 2 consecutive months, depending on business needs.

Major Job Accountabilities

Track flights and advice staff and handlers of ETA/ETD and handling required.

Compile information and calculate weight and balance.

Complete weight and balance documentation and ensure accuracy and completeness and correct inaccurate and/or incomplete information.

Completion of weight and balance form and presentation to crew.

Coordinate final Meal order for flight crew.

Analyze necessary information to determine load plans.

Complete company computer data entry within designated time frames as needed

Review Flight Plan request from Dispatcher to make sure timely departure for flight crew.

Coordinate with Dispatcher on flight departures and arrivals.

Supervise loading / offloading.

Prepare aircraft cargo documentation to ensure accuracy and completeness and correct inaccurate and/or incomplete information.

Communicate serious issues to management.

Ensure accuracy and completeness of HAZMAT loading paperwork, notifies crew of location and, if necessary, obtain appropriate approvals prior to take-off.

Understand and adhere to company operating policies, operations, processes and procedures

Understand and adhere to aircraft, vehicle and employee safety rules and regulations.

Perform other duties as assigned.

Qualifications

Bachelor’s degree holder or above, or a combination of work experience with high school graduation

Minimum of 2 years of experience in the airline industry is necessary

Knowledge of aircraft positions and heights, aircraft weight limitations and aircraft overhangs.

Proficiently utilizes SITA, ULD and Flight systems, screens and software.

Ability to track and coordinate multiple issues simultaneously.

Computer literate.

Basic math skills.

Bilingual in both English and Chinese (writing and speaking)

Applicants are required to pass company Initial and annual recurrent training in areas of load planning, Weight & Balance, aircraft handling, dangerous goods handling, etc

#LI-SL1

At

Atlas Air Worldwide

, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.