Commercial Manager

Commercial Manager

As a Commercial Manager, your main goal is to lead your team, drive sales, and manage the store's overall performance. Your key responsibilities include:

About Marks & Spencer Reliance India

Marks and Spencer Reliance India Private Limited

Responsibilities

• Build a Strong Team: Develop a motivated and high-performing team that is committed to achieving goals. · Lead by Example: Encourage your team and create opportunities to boost sales through positive leadership. · Manage Performance: Oversee Section Managers and store staff, offering guidance and coaching to improve performance.
• 2.
• Drive Sales: Promote sales growth by analyzing trends like footfall, customer conversion rates, and average purchase value (UPT). · Achieve Sales Targets: Ensure the store meets its sales targets and adjust strategies when needed to stay on track. · Seasonal Planning: Make sure the store is prepared for seasonal events and has the right staffing levels in place.
• 3.
• Implement Brand Guidelines: Follow and enforce guidelines for visual merchandising (VM) and marketing to maintain the brand image. · Stay Competitive: Keep an eye on local competitors and take steps to gain an advantage in your market.
• 4.
• Connect with Customers: Build strong relationships with customers by understanding their needs and preferences. · Respond to Feedback: Listen to feedback from both customers and staff, and share valuable insights with relevant departments for improvement.
• 5.
• Efficient Stock Management: Ensure smooth and accurate stock processes to keep the store well-organized and prepared.
• Regular Briefings: Keep your team updated with regular meetings, sharing important information and recognizing their achievements. · Employee Development: Provide timely feedback to help your team improve and conduct performance appraisals to track growth.