Receptionist

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• Welcomes patients and visitors by greeting them in person or on the telephone
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Collects patient identification cards

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Collects patient insurance information

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• Ensures that documentation is completed and all necessary documents are signed by the patient
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• Updates patient accounts by recording personal and financial information in the revenue management system
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Collects copayments and deductibles as needed

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• Records payments in the billing system or log as required
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Issues receipts for payments received

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Balances upfront collections at the end the shift

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• Notifies clinical when patient is ready to proceed to the clinical area
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• Maintains business office inventory and equipment by checking stock to determine inventory level
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Receives and opens office mail as needed

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Takes deposits to the bank as needed

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• Protects patients' rights by maintaining confidentiality of personal and financial information
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Prepares patients charts for the following day

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• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
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Strong knowledge of Microsoft Excel and Outlook

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Attends all required education

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Regular and predictable attendance required

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• Performs other miscellaneous duties as assigned