Office Manager (@properties)

• At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
• *This role is 100% in-office at the Gold Coast (900 N. Michigan Ave.) office*

The Office Manager oversees daily office operations to ensure efficiency, organization, and productivity. This role serves as the primary point of contact for agents, staff, vendors, and visitors while supporting brokerage operations and maintaining a professional work environment.

Key Responsibilities:

Listing Management

Enter and maintain property listings and Home Warranty information in required systems.

Office Operations

Oversee daily office operations, including policies, procedures, IT systems, phone systems, and office supplies.

Staff Supervision

Train and manage front desk and support staff (if applicable), ensuring adherence to office procedures and performance expectations.

Agent Onboarding & Training

Conduct new agent onboarding meetings and provide ongoing training on company systems, tools, and resources.

Brokerage Support

Collaborate with Managing Brokers to support transactions and ensure timely communication.

Reporting

Assist with preparing and reviewing monthly production and volume reports.

Meeting Coordination

Prepare sales meeting presentations and coordinate meeting logistics.

Records & Documentation

Maintain accurate personnel and clerical records and update the office operations manual as needed.

Technology & Productivity

Utilize office software and systems to enhance productivity and workflow.

Vendor & Client Relations

Maintain professional relationships with vendors and clients.

Inventory Management

Monitor and replenish office supplies, signage, and lockbox inventory.

Financial Handling

Manage check deposits and ensure proper documentation.

Notary Services

Provide notary services for staff, agents, and clients as needed.

Additional Duties

Perform other duties as assigned by management.

What We're Looking For

2-3 years of experience in customer service, training, office management, hospitality, or operations

Previous experience in real estate is a plus

The ability to establish credibility with key agent decision-makers and influencers

Great listening skills, connects well with others, and is empathetic to the customer's pain points

A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement

Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

Meticulous attention to detail, highly organized

Compensation

The base pay range for this position is $26.44-$31.25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, along with a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met.

Perks that You Need to Know About

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our

Compass Entrepreneurship Principles

and our commitment to

• diversity, equity, inclusion,
• growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice