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Vehicle Parts Manager

Activate Group Limited

Vehicle Parts Manager

Bodyshop Manager

We are looking for a Bodyshop Parts Manager to join our state-of-the-art Activate Accident Repair Mildenhall Bodyshop!

About Activate Group Limited

  • Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.
  • We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.
  • We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
  • Want to know what it’s like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:
  • Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
  • Strive for better – Be bold. Challenge the norm – make small improvements often.
  • Win together – Be a team-player. Win together, learn together, respect each other.

Responsibilities

Activate Accident Repair

  • You will be responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.
  • Manage daily parts co-ordination of both internal and stock delivered.
  • Update parts ordering system.
  • Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
  • Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
  • Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices.
  • Monitor and control resources within the parts department.
  • Work within internal procedures to achieve targets set out by your line manager.
  • Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site.
  • Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.

Requirements

45 hours

  • Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
  • Flexibility dealing with changes in demand, tasks, and processes.
  • Strong attention to detail.
  • Computer literate.
  • Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
  • Good time management and prioritisation skills.
  • Full driving license with the correct classification to carryout duties
  • Logistics experience
  • Experience of vehicle appraisal
  • Exceptional communication and customer service skills

Benefits

33 days holiday

  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary

Free breakfasts and fruit

  • Birthday surprise for everybody!
  • At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed.
  • From little perks like free fruit, breakfast cereals, and French pastries on a Friday, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in.

Location: AAR Birmingham, Mallard Lodge, Water Orton, Birmingham, B46 1NS