Student Life Office Manager

Job Title: Student Life Office Manager Location: Indianapolis Campus Job Type: Full-time Classification: N-4 Salary Range: $18.00 - $19.23/hourly (based on experience) Reports To: Director Student Life, Development, and Leadership Who We Are: Ivy Tech is Indiana’s community college and workforce engine, delivering: high-quality learning experiences that propel Indiana’s communities, measurable economic return, excellence in teaching, and industry-aligned credentials of value, empowering every learner to achieve lifelong success. Our Values:

• Empathy: We lead with care and connectivity, ensuring we meet our students where they are.
• Integrity: We act responsibly and ethically in the best interest of our students, employees, partners, institution, and the State.
• Agility: We move with purpose and adapt to the evolving needs of our students, employers, and the State.
• Impact: We exist to change lives through quality education. Our work strengthens individuals, families, communities, and the future of Indiana. About the Role: The Student Life Office Manager is a dynamic and engaging role that supports the Student Life department’s mission to enhance the student experience. The Student Life Office Manager plays a crucial role in ensuring the smooth operation of the student life office and supporting the overall student experience. This position involves customer service, administrative responsibilities, and overall coordination to create a positive and vibrant student life office. In addition, this position is responsible for weekly creation and distribution of the student newsletter, managing marketing and social media platforms to promote student success and campus engagement, organizing the office's operations, and coordinating the activities and services of Bear's Den. ***RESUME AND COVER LETTER REQUIRED FOR CONSIDERATION*** Key Responsibilities: The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Administrative & Office Management Oversee the daily operations of the student life office and Bear’s Dean, including managing student traffic, supplies, equipment, and facilities. Maintain a welcoming and organized office environment for students, staff, and visitors. Provide administrative support to student life including management of Ivy Life, approval of events submitted to Ivy Life, and assessing to make sure that post-survey questions to assess student learning are included. Assist the Director with budget management, purchasing, and expense tracking. Serve as a point of contact for student inquiries, requests, and concerns. Provide information and referrals to support services and resources on campus. Assist students with navigating university policies and procedures. Organize and maintain the Student Life office, ensuring that supplies, resources, and schedules are up-to-date and accessible. Maintain accurate records of student involvement, events, and program attendance to support departmental assessment. Respond to student inquiries in a timely and professional manner via phone or student life email address. Marketing & Communication Create and distribute a vibrant and informative weekly student newsletter that highlights upcoming events, opportunities, and resources. Develop and manage content for student success social media platforms to promote student success, campus events, and other initiatives in collaboration with the Executive Director for Student Retention. Collaborate with campus departments to gather content and ensure messaging aligns with college goals. Design flyers, posters, and other promotional materials to support student engagement and outreach. Management of Bear’s Dean Maintain and promote a welcoming and inclusive space in the Bear’s Den, ensuring that it meets students’ needs. Plan and execute small-scale programs and activities in the Bear’s Den to increase campus engagement in partnership with the Assistant Director of Events and Campus Engagement. Collaboration & Team Support Support campus-wide events and activities such as orientation, family day, and other special initiatives. Serve as a point of contact to students on a day-to-day basis to help the office work efficiently in consultation with their direct supervisor. Education & Experience: Proven communication, marketing, and/or related skills. Strong organizational skills and ability to manage multiple tasks efficiently. Proficiency in social media management and graphic design software (e.g., Canva, Adobe Suite). Excellent verbal and written communication skills. Previously evidenced commitment to fostering an inclusive and welcoming environment. Preferred Qualifications Application of the previously outlined competencies, experience, and skills in a higher education setting (e.g., within a student affairs function). Proven ability to effectively engage with others, assess situations, and execute on defined deliverables. Working Conditions Flexible hours to support occasional evening or weekend events. Combination of office work and event coordination on campus. Why Join Us? Opportunity to work on innovative and impactful projects. Collaborate with a team of skilled professionals. Competitive compensation and benefits package. Continuous learning and development opportunities. Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued. Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes: Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution Dental plan with no-cost preventive services and coverage for orthodontia Vision plan with low-cost exams and allowances for glasses or contact lenses Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources Wellness program with opportunities to earn $250 in Wellness Rewards Flexible Spending Accounts for healthcare (limited purpose) and dependent care Retirement & Financial Security 10% employer retirement contribution, fully vested after two years Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage Short-term and long-term disability benefits Educational Benefits Fee remission for employees, spouses, and dependent children Tuition assistance for undergraduate, graduate, and doctoral programs Paid professional development opportunities Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess Flexible work arrangements where available Paid childbirth recovery leave (8 weeks) Paid parental leave (4 weeks) Additional Perks Eligibility for Public Service Loan Forgiveness Additional discounts on gym memberships, transportation, and various retail services Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits . Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.