Solution Consultant
- Grand Rapids, United States +5
- $65K – $140K /yr
- Mid Level
- Posted
The Solution Consultant will work with Lifecycle Solutions and Services team, Sales and other Dematic departments to prepare safe, creative, and competitive estimates for all aspects of services offered including: Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc. related to Dematic and non-Dematic equipment using established estimating tools, processes and automation.
Working cross-functionally will require strong communication and collaboration skills, as well as a team-focused mentality. This employee can be based near any Dematic location in the USA.
We offer: What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The base pay range for this role is estimated to be $65,000- $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications: What You Will Do in This Role: Partner with Procurement stakeholders to identify, prioritize, and translate business requirements into functional specifications, user stories, acceptance criteria, and implementation plans.
Serve as the primary liaison between Procurement teams, process owners, Business Transformation/IT, and external solution providers to ensure successful delivery of Digital Procurement initiatives. Support and continuously improve Digital Procurement solutions by managing enhancements, analyzing issues, optimizing workflows, and ensuring reliable day-to-day operations.
Coordinate system enhancements, releases, testing activities, provider deliverables, and business readiness efforts to support successful deployments. Lead and support global rollouts of Digital Procurement tools and modules, including SAP Ariba, eSourcing, and related procurement technologies.
Develop and deliver training, user enablement programs, and best-practice guidance to drive adoption of new processes and system capabilities. Analyze end-to-end procurement processes, identify gaps and improvement opportunities, and recommend solutions that enhance efficiency, compliance, quality, and user satisfaction.
Gather user feedback, operational insights, and process data to drive continuous improvement and support strategic procurement objectives. Manage multiple priorities while collaborating effectively with global, cross-functional teams and stakeholders.
What We Are Looking For: Bachelor's or Master's degree in Business Administration, Procurement, Information Systems, or a related field. 7-10 years of experience in Digital Procurement, business analysis, application management, or a related discipline, with strong experience supporting process improvement initiatives and global system implementations.
Strong knowledge of eProcurement processes and technologies, including purchasing, sourcing, supplier management workflows, and integrated business processes. Experience gathering and translating business requirements into functional specifications, user stories, process documentation, and acceptance criteria.
Proven ability to manage system enhancements, testing, release activities, and business readiness efforts across multiple stakeholders. Experience supporting or leading implementations and rollouts of Digital Procurement solutions, including SAP Ariba, eSourcing platforms, or similar technologies.
Strong analytical and problem-solving skills with the ability to identify process gaps and recommend practical, business-focused solutions. Excellent communication, stakeholder management, and relationship-building skills across business and technical audiences. Ability to work independently, manage competing priorities, and deliver high-quality results in a global, fast-paced environment.
Strong service orientation with a focus on operational excellence, user adoption, compliance, and continuous improvement.
