Market Operations Specialist

The Role Nasdaq is helping shape the next generation of financial-market infrastructure. Through our vision for ‘Always On’ markets, we are exploring how advanced technology and tokenization can support more accessible, resilient and efficient markets. As a Market Operations Specialist, you will help operate and support an innovative electronic trading environment. You will work directly with trading workflows, production systems, clients and operational controls, building valuable experience at the intersection of capital markets and emerging financial technology. This is an opportunity to join a global technology leader and contribute to the future of financial markets while working with colleagues across Operations, Technology, Product, Compliance, Risk and other functions. Nasdaq is committed to creating an inclusive environment where colleagues are valued for their perspectives, have opportunities to develop and are supported in building meaningful careers. This is a permanent, full-time position based in Vilnius, Lithuania, operating under a hybrid working model with 3 days in office. You can expect a collaborative and fast-paced environment where your contribution will directly influence the operational resilience, scalability and client experience of a new market capability. The successful candidate will need to demonstrate flexibility in working hours to support market activity, implementation events, testing, production changes and incidents. The role will participate in a reasonable and structured on-call or incident-response arrangement. Some work may occasionally take place outside standard Vilnius business hours. As a Market Operations Specialist, you will perform day-to-day operational activities and controls. You will monitor the trading environment, investigate alerts and exceptions, support clients and counterparties, participate in testing and releases, and respond to operational incidents within established procedures and escalation frameworks. Key Responsibilities

• Perform the daily market operations processes and controls supporting the trading environment, including operational checks, market changes and end-of-cycle processing, in line with established procedures.
• Monitor trading activity and downstream processing using operational reporting, alerts and dashboards, and escalate emerging issues promptly.
• Investigate and resolve exceptions across the trade lifecycle, from order routing and execution through clearing, settlement, custody, reconciliation and reporting, escalating complex issues where required.
• Support daily operational processes for tokenized settlement, digital custody and ledger reconciliation.
• Support the operational response to incidents and service disruptions, including initial triage, impact assessment, communication and service recovery, under the direction of senior colleagues.
• Contribute to post-incident reviews and root-cause analysis, and complete assigned remediation actions.
• Perform Know Your Customer (KYC) and Anti-Money Laundering (AML) vetting processes of prospective clients in line with legislative requirements.
• Support the operational onboarding of clients and counterparties, including connectivity, testing and certification activities.
• Build working knowledge of electronic trading workflows and provide first-line troubleshooting of production issues.
• Participate in operational readiness for new products, releases and changes, including executing test scripts and post-implementation checks.
• Follow operational procedures and controls that support regulatory obligations, and assist with audit and regulatory requests.
• Perform and evidence controls accurately, and escalate potential market-integrity, client, conduct, compliance or control concerns promptly.
• Produce operational metrics and management information, and identify opportunities for automation, better monitoring and process improvement.
• Keep operational documentation and procedures up to date, contribute to training materials, and work effectively with Product and Technology colleagues. Required Qualifications
• A minimum of 5 years of relevant experience in electronic trading operations, capital-markets production support, trading technology, market infrastructure, brokerage operations or a closely related field.
• Experience supporting trading, transaction-processing or other business-critical production environments.
• Experience investigating operational alerts, exceptions or production issues.
• Familiarity with order routing, executions, allocations, clearing, settlement, reconciliation or regulatory reporting.
• Working knowledge of FIX-based workflows or experience supporting order-management and execution-management systems.
• Experience participating in incident-management or production-support processes.
• Strong analytical and problem-solving skills, as well as attention to detail and accurate control evidence.
• Ability to communicate clearly with Technology, Product, Compliance, Risk, clients and vendors.
• Excellent written and spoken English.
• Bachelor’s degree or equivalent relevant education and professional experience. Preferred Qualifications
• Experience working for a trading venue, exchange, broker-dealer, market-infrastructure provider or financial-technology company.
• Experience with US equities, electronic brokerage or regulated securities markets.
• Familiarity with concepts of tokenized securities, digital assets or distributed-ledger (blockchain) settlement and custody.
• Experience using monitoring, alerting, ticketing, dashboarding or data-analysis tools.
• Experience supporting client onboarding, connectivity testing or production certification.
• Experience contributing to process automation or control improvement. Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process. Benefits & Rewards We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work. The annual gross base pay for this role is €31,000 - €54,000. At Nasdaq, we use a structured job and career framework to make sure growth opportunities are clear and fair. The pay range you see reflects the full salary band for this job level, including room for progression over time. The actual offer will depend on factors like your skills, experience, qualifications, and location, and will fall within a portion of the posted range that’s appropriate for this role. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits: Competitive base salary Annual bonus Annual equity grant Employee Stock Purchase Plan offering discounted company shares Voluntary III Pillar Pension Plan with Company contributions 20 vacation days + additional vacation days based on tenure 6 additional flex days per year Work from (almost) anywhere – up to 20 days/year Paid time off for volunteer work - up to 2 days/year Flexible Health Insurance program Group Life Assurance and 24/7 Accident Insurance Comprehensive sports, fitness and welness activities 24/7 mental health support for you and your family Global mentoring program Unlimited access to e-learning platforms Hybrid work setup Modern and comfortable office work environment with fresh fruit, snacks, and weekly fika breaks