Customer Service Representative

Yellowstone Local is proud to represent Supreme Energy an industry leader in propane and home heating oil delivery. Supreme Energy is a trusted propane and home heating oil delivery company serving Boston and the South Shore for over 75 years. As a family-owned business, we take pride in providing reliable energy solutions and exceptional customer service to our community.

Our longevity is built on a foundation of integrity, commitment, and personalized service. We are seeking a Customer Service Representative to join our team. This role combines administrative tasks with direct customer interaction and is perfect for someone who thrives in a fast-paced, fluid environment.

Key Responsibilities: Answer and direct incoming phone calls Respond to customer inquiries and resolve issues Perform accurate data entry and maintain updated customer records Generate customer invoices and post payments Reconcile customer accounts and assist with billing questions Run reports and support general administrative duties Schedule and dispatch Service Technicians What We Offer: Competitive pay: $25–$28/hour based on experience A supportive, team-oriented work culture Opportunity to be part of a well-established and respected company with strong community ties Join us as we strive to deliver outstanding customer experiences!

Qualifications: Excellent verbal and written communication skills Highly organized and detail-oriented Ability to multitask and prioritize in a dynamic environment Proficient in Microsoft Office and general office systems Previous experience in customer service, billing, or administrative support is preferred Experience in the HVAC or home heating oil/propane delivery industry is a plus Supreme Energy is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue