Admissions Host

What you'll bring to the team Admissions Host Location: The London Dungeon and Shrek's Adventure London!

About Merlin Entertainments

The London Dungeon and Shrek’s Adventure!

London are currently recruiting for Admissions Hosts to join our outgoing, self-motivated, sales and customer service focused team.

Working across both landmark attractions you will be interacting with our guests either on their journey to Far, Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off! (just a little different ‘ey!).

Responsibilities

• You’ll be responsible for the operation of the Front of house area including managing queue lines, upselling and answering guest queries
• You will be the face of the attractions and our guests first point of contact so you will have the opportunity to interact, entertain and create magic memories, all whilst providing the very best customer service.

Requirements

• This is a challenging sales role focusing promoting the attractions and providing excellent customer service.
• Fully flexible to work a rota pattern across weekdays, weekends, and peak trading periods.
• Demonstrable experience working under high pressure, preferably in the Entertainments industry or similar The confidence to deal with challenging situations An outgoing personality and willingness to become part of our experience!

Pay

Pay Range GBP £13.84/Hr.

Benefits

• A health and safety conscious individual who is focused and driven Excellent communication skills Excellent sales skills A great sense of fun!
• Benefits 40% discount off LEGO® sets and products on the online LEGO Store!
• a number of free entries to our global attractions for you, your family, and your friends!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!) Staff discount codes for Merlin Annual Passes to gift to loved ones!
• Pro rata holiday allowance based on 28 days full time equivalent
• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Ongoing training & development

Availability

Full flexibility to work a minimum of 4-5 days per week, including weekdays and weekends, in line with business requirements. This also includes the 24th and the 26th of December.

About the role Operating from the busy heart of London’s South Bank you will be advertising our exciting attractions to potential visitors who pass by our front steps. You will certainly need to be vocal about our offers!

These roles are seasonal, covering the Christmas Season with the contract coming to an end in January 2027 with opportunities for extension beyond that based on business needs . Our attractions are open daily and flexibility will be needed as you’ll be working your fair share of weekends and bank holidays. So, if you have the flair for theatrical, a love of entertainment and, of course, a wicked sense of fun then apply today!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.