Product Support Engineer

Product Support Engineer - Rail Location: North Pole (Depot Based) - London Full Time, Mon - Fri Job Description Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

As the Product Support Engineer for Rail and you will report to the Supervisor, Site Team Leader or Team Leader role dependant.

About Rollsroyce

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Works well with others Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu .

Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems.

These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future.

Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company.

Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Responsibilities

• The Product Support Engineer will conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s).
• To embrace digitalisation.
• Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
• With further development you may progress to undertake fault finding and repair when required using appropriate technical information (e.g. Technical drawings and fault finding guides).
• Actively participate in the ongoing continuous improvement activities for both maintenance and procedures.
• General new suggestions for improvement.
• To conduct planned maintenance tasks in accordance with the operating instructions.
• Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.
• Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
• Proactive involvement in the Company’s HSQE management processes.
• Maintain cleanliness of the onsite facilities.
• Attend local and factory training courses when necessary to ensure skills remain current.
• To participate in 24/7 shift working including callout when required Work as a mobile engineer if required, van will be provided.
• Any other related activities reasonably required e.g. to cover work in another depot.
• Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.
• Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc Position Qualifications From an Engineering background NVQ Level 2 in Engineering or Equivalent A self-starter who works safely and methodically

Requirements

• Outstanding safety awareness · Proficient in MS Office, particularly XLS, Word and email.
• On the job training will be provided for SAP, MTU Business Portal Preferred requirements: Proactive and with good initiative
• Organising skills and a flexible attitude

Type of Contract Permanent