Senior Power Platform Developer

Cat Digital Customer Support is seeking a Power Platform Developer to support a high-visibility Microsoft Portal and Microsoft Dynamics 365 application, specifically Contact Center, Customer Service, and Sales modules.

About Cat (CaterpillarCareers)

• Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc.
• When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
• We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
• We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
• Together, we are building a better world, so we can all enjoy living in it.

Responsibilities

• Develop and customize Microsoft Portals application using C#, JavaScript, TypeScript, and Power Platform components (Power Apps, Power Automate, Power Pages).
• Develop client-facing website and forms utilizing Power Apps Portal.
• Design and build custom solutions using Power Apps, Power Pages, and Power Automate.
• Develop and customize Dynamics 365 application, specifically Contact Center, Sales, and Customer Service modules.
• Translate User Interface (UI)/User Experience (UX) design wireframes into functional web applications.
• Develop responsive forms and workflows to streamline business processes.
• Designing, developing, and maintaining secure, scalable, and user-friendly web portals using Microsoft Power Pages.
• Utilize Copilot Studio to build, enable, and manage Copilot Studio Agents.
• Maintain intake channels such as chat, webforms, email, IVR, and other channels on the Portal.
• Collaborating with stakeholders to gather and analyze requirements, ensuring that the final product meets their needs.
• Build web experiences integrated with Dataverse, APIs, Microsoft Dynamics 365, and other enterprise data sources.
• Leverage Microsoft Power Platform tools, including Power Pages/Portals, Power Automate, Power BI, and Power Virtual Agents to deliver responsive, data-driven portal solutions.
• Build secure, role-based access for internal and external users.
• Writing clean, maintainable code and creating specifications that support business objectives.
• Configure authentication and authorization using Azure AD B2C, Microsoft Entra ID, or other identity providers.
• Follows best practices, uses reusable components, and delivers scalable tools across the Microsoft Power Platform.
• Stay up to date with emerging technologies and industry trends to ensure the application remains current and competitive.

Requirements

• Bachelor's degree 8+ years’ experience with Microsoft Power Pages/Portals, Power Automate, and Power Platform development 5+ years’ experience with Microsoft Dynamics 365 Contact Center, Customer Service, and/or Sales Proficiency in HTML, CSS, JavaScript, jQuery, C#, and Liquid templates.
• Experience with creating and deploying Agents in Copilot Studio.
• Experience working with REST APIs, custom connectors, and JSON data.
• JavaScript UI frameworks such as React or Angular Knowledge of web security best practices and identity authentication systems.
• Experience integrating with external systems Strong understanding of agile delivery and development methodologies Proficiency in application development tools and quality assurance practices Posting Dates: November 12, 2026 - November 25, 2026 Caterpillar is an Equal Opportunity Employer.

Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community .