Automation Delivery Lead

As the Delivery Lead, you will make the automation portfolio executable.

About AccorCorpo

• Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.
• Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital.
• Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.
• Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.
• Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.
• Here, your scope will know no boundaries; So join us and dare to make an impact on the world!

Responsibilities

• Reporting to the Director of Smart Automation, you will convert shaped demand into credible estimates and capacity commitments, control delivery through clear governance, and manage cross-project dependencies, escalation and recovery so committed milestones land predictably and within budget.
• Coordinate rough estimates with Engineering and vendors to support funding and prioritisation decisions.
• Define acceptance criteria and business sign-off gates for every delivery.
• Build and maintain the delivery capacity and resource plan across projects.
• Own delivery methodology, stage gates, reporting cadence and quality standards.
• Identify, sequence and resolve dependencies across the portfolio.
• Act as escalation point for at-risk deliveries and lead recovery plans.
• Track delivery spend, forecast variance, and manage vendor and procurement engagement.
• Own the integrated delivery roadmap and release calendar across concurrent projects.
• Maintain the portfolio risk register and drive mitigation before milestones are impacted.
• Report delivery KPIs, forecast accuracy and utilisation to the Director of Smart Automation.
• Coach Project Managers and Delivery BAs and continuously improve delivery practices.
• Forecast accuracy and milestone predictability across a portfolio of concurrent deliveries.
• Optimizing capacity utilization while keeping risk aging and budget variance under control.
• Holding the line on commitments and prerequisites without eroding stakeholder satisfaction.
• end-to-end delivery of the automation portfolio against committed milestones

Requirements

• Bachelor’s Degree or higher in Computer Science, IT, Engineering or related Delivery and portfolio governance frameworks Estimation, capacity planning and financial control Experience leading multi-project automation or IT delivery Vendor and contract management exposure Leadership and strategy Adaptability and resilience Analytical and organizational Communication and stakeholder management Multi-cultural environment English: fluent Technical expertise : PMP, PRINCE2 or SAFe certification Agile and waterfall delivery methods

This position is based in Bangkok The role involves global collaboration, requiring flexibility to accommodate time zone differences.