Field Enhanced Fibre Technician

Type Permanent Closing Date 10 Dec 2026 11:59pm Job Title Field Enhanced Fibre Technician Job Summary Job Description We're an iconic Aussie brand with a global footprint.

We're all about providing the best experience and delivering the best tech on the best network.

Field Enhanced Fibre Technician plays a critical role in maintaining, restoring, and expanding Telstra’s optical Fibre network. This role is responsible for performing complex Fibre installation, Complex fault-finding, splicing, testing, Complex commissioning, and restoration activities across Australia. Working across customer, access, transmission, and core Fibre environments, you will use advanced technical capability and problem-solving skills to deliver safe, reliable, and high-quality network outcomes while supporting exceptional customer experiences. This role is responsible for delivering advanced Field-based optical Fibre activities across Telstra's Fibre Services network, supporting both planned and reactive work programs.

About Telstra

Our purpose is to build a connected future so everyone can thrive.

Responsibilities

• Complete advanced optical Fibre splicing, jointing, hauling and commissioning activities.
• Perform advance fault-finding, NAR tasks, network restoration and service assurance activities on optical Fibre infrastructure.
• Conduct complex OTDR testing, power meter testing and Fibre trace analysis.
• Interpret network records, schematics, design documentation, and test results.
• Conduct Wideband Installation, end to end commissioning, testing, and workbook completion.
• Support customer and network restoration activities during outages and high-priority incidents.
• Maintain accurate job notes, test records, compliance documentation, and close-out information.
• Identify and escalate network defects, risks, design issues, and recurring fault trends.
• Work collaboratively with Field Leads, APOCs, Project Support, Network Operations, project teams, and customers.
• Ensure all work is performed safely and in accordance with Telstra standards and regulatory requirements.
• Provide advanced technical support and guidance to developing Fibre technicians where required.

Requirements

• Highly experienced in optical Fibre installation, testing, fault-finding, and restoration.
• Strong understanding of Fibre network architecture and network performance principles.
• Demonstrated ability to diagnose complex network faults and identify root causes.
• Strong commitment to safety, quality, and customer outcomes.
• Excellent communication and stakeholder engagement skills.
• Ability to work independently and make sound decisions in high-pressure environments.
• Strong attention to detail with accurate documentation and record management.
• Passion for continuous learning, collaboration and sharing technical knowledge.
• Advanced Optical Fibre Jointing, Optical Fibre Testing, OTDR Analysis, Network Restoration, Fault Diagnosis, Problem Solving, Customer Service, Technical Troubleshooting, Safety Leadership, Stakeholder Engagement, Communication, Continuous Improvement Qualifications & Certifications (if applicable) Relevant telecommunications field experience.
• Optical Fibre Jointing and Testing competency.
• ACMA Open Cabling Registration (or ability to obtain).
• Current Driver's License.
• First Aid / CPR Certification.
• Confined Space Awareness Traffic Management Awareness Completion of relevant Telstra technical and compliance training.