Event Programming Lead
- Fayetteville, United States
- Lead/Staff
- 1+ years
- Posted
Skills
Required
- customer service
Preferred
- event planning
- DSG-led
- cost planning
- ROI analysis
- staffing
- ice rink
- rink
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
About DICK'S Sporting Goods
- At DICK’S Sporting Goods , we believe in how positively sports can change lives.
- On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
- We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
Responsibilities
- ROLE RESPONSIBILITIES: Essential Job Functions: Assist in planning all DSG-led events, in collaboration with Community Leadership team, including cost planning, ROI analysis, staffing coverage, internal and external communication, event day-of execution (setup to tear down) and ensuring all appropriate event waiver needs are in 100% compliance.
- Become an expert on all event space capabilities; provide information on event space configurations and capacities and recommend the most effective set up for the event type based on event space availability.
- Work with Community & Events Manager to ensure events are within budget.
- Work together to identify opportunities for efficiencies and cost savings on all events.
- Run of Show, Event Recaps, Emergency Information card and Rental Agreements.
- Oversee the event experience and guide our athletes to have fun and participate safely.
- Leads and monitors reservations scheduling tool.
- Manage the needs of Field events, assisting with hiring referees, equipment maintenance, field/ice rink maintenance, ( if applicable) .
- Coordinate event entertainment, including music selection, guest speakers, etc.
- Maintain cleanliness/maintenance & equipment needs for store events.
- Community & Customer Focus Build relationships with local schools, community organizations, sports leagues, home school organizations, and vendors for event partnership.
- Work with the Community Team to bring clinics, camps, and afterschool programming to the store.
- Create sales opportunities for future events during client liaisons and events.
- Attend, monitor, and gather feedback from events to ensure athlete satisfaction.
- Provide a high-touch, innovative experience for all seasonal programming. Scheduling & Operations: Maintain all Field equipment and other programmable spaces for proper use and cleanliness.
- Must safely and effectively remove snow from ice surface and surrounding areas to maintain a safe and clean environment for our athletes (if applicable).
- Work with store management to offer sales and operations support when needed.
- Adjust priorities and manage time wisely in a fast-paced, ever-changing environment.
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities.
- Understand and follow all ice rink policies and procedures in the training by Magic Ice (if applicable).
- Ensure proper operation of all ice venue special events, open skating and holiday promotions (if applicable).
- Sharpen rental and athlete skates as needed (if applicable).
- Perform other tasks as assigned.
- Ensure all events are staffed and well communicated to teammates while level setting expectations of Athlete engagement and activation execution .
- Assist with training teammates on Company procedures and programs; this includes new teammate training and cross-training current teammates.
- Train and mentor new hires by sharing experience, knowledge, and best practices.
- Share timely feedback on projects, tasks, and deliverables (on the job training) Provide outstanding teammate training and coaching to deliver on the store vision and experience.
Requirements
- High School Diploma or equivalent 1-3 years experience At least 2 years of customer service experience preferred.
Preferred
- Previous experience in event planning experience, a mix of profit & non-profit experience is ideal
