Receptionist

Overview

Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

Responsibilities

Greet customers entering and leaving the community, using customer name whenever possible

Answer customer calls and direct them appropriately

Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible

Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions

Qualifications

Education

High school diploma or equivalent

Experience

A minimum of 1 year

Ability to be self-directed and prioritize tasks, working independently and managing time efficiently

Excellent customer service and communication skills, both written and verbal

Computer Skills

Proficient in Microsoft Office

BENEFITS*

Health & Wellness

Medical Insurance

with free virtual doctor visits

Vision & Dental Insurance

Pet Insurance

Life Insurance

Employee Assistance Program (EAP)

for personal and professional support

Financial Security

401(k) Retirement Savings Plan

with company match

Paid Time Off (PTO)

that accrues immediately from day one

Paid Holidays

for a healthy work-life balance

Access to DailyPay

, enabling you to access up to 100% of your earned wages on a daily basis

Tuition Reimbursement

up to $5,250 per year for ANY field of study

Tuition Discounts

through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College

Employee-Sponsored Crisis Fund

available for those facing unforeseen challenges

Legal & Identity Theft Protection

Growth & Development

University Partnerships

with

University of Cincinnati,

University of Toledo

, and

Hondros College

for exclusive tuition discounts

Multiple Partner Discounts

available for various products and services through

Access Perks

• Access to 1,000s of hours of personal and professional development material through
• RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked and do not apply to PRN status.

Why work for Otterbein SeniorLife

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a

Receptionist

at Otterbein!