Field Credentialing Representative

Position Summary The Field Credentialing Representative ensures that all medical staff members maintain current credentials and licenses to work legally in the field. They will monitor upcoming renewal dates and work with current employees and new hires to advise them of the required steps to maintain their credentials.

They ensure that all personnel and services adhere to facility and staff policies, department guidelines, regulations, and government laws. Primary Objectives & Responsibilities Collects new hire information and facilitates credentialing process for employees. Manages roster; performs daily review and update of new hire report. Monitors credentialing inbox to ensure proper completion of escalations.

Works closely with internal and external customers, ensuring the credentialing process is completed correctly, within established timeframes. Maintains the training feed in partnership with Learning & Development team. Assists in tracking the credentialing budget and reports monthly expenses.

Responds to all new hire requests; registers new hires at necessary Vendor Credentialing Organizations (VCO), such as HealthTrust, Symplr, Parallon, etc. Runs each new hire through a background check, including a drug test, employment verification, and education verification if applicable.

Works with employees to secure any necessary documentation such as immunizations, vaccinations, training/attestation letters, etc.) and uploads to the appropriate VCO. Collects and processes significant amounts of verification and accreditation information. Identifies discrepancies in information and conducts follow ups.

Qualifications Bachelors degree preferred with 1-3 years HR experience or equivalent experience facilitating compliance standards. Proficient with computer systems and software applications such as word processors and spreadsheets. Knowledge, Skills, and Abilities Demonstrates a working knowledge of contracting policies, procedures, and processes. Communicates effectively with a diverse workforce.

Maintains a high level of confidentially and professionalism. Learns and understands client specific protocols for multiple clients. Displays database management skills including querying, reporting, and document generation. Ensures timely renewal of licenses and certifications. Records and tracks credentialing statistics. Pays close attention to detail. Responds to unexpected requests.

Prioritizes customer service; willing to go above and beyond to ensure prompt and courteous service. Takes a proactive approach in communicating topics in person, over the phone, and in writing. Displays consistent conflict resolution skills. Exemplifies teamwork and shows respect for others. Adapts to an ever changing work environment.

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.

Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact [email protected].

Primary Job Location: Corporate MN Additional Locations (if applicable): Job Title: Field Credentialing Representative Company: Agiliti Location City: Eden Prairie Location State: Minnesota Pay Range for All Remote Locations: $18.07-$46.05 This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown.

For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation.

Applicants should apply via Agiliti's internal or external career site.