Patient Access Representative (Admitting Department - Labor Pool)

Newport News, Virginia Hiring Range $16.20 - $21.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Responsibilities

• Labor Pool (as needed) Overview Responsible for registration of all patient types within their department.
• Works daily reports and account work queues to ensure the integrity of registration data.
• The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
• What you will do Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
• Ensures all necessary demographic and financial data are obtained and documented into the system.
• Maintains patient safety through the correct patient identification practices.
• Maintains strict confidentiality in all matters relating to patient PHI.
• Works daily reports and account work queues to ensure the integrity of the registration data.
• Handles patient inquires related to registration.
• Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.

Requirements

• Education High School Diploma or GED, (Required) Experience 1 year Billing/Customer Service/Patient Registration (Preferred) Licenses and Certifications Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Ensures

EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics. Completes forms and collects documents as needed based on the registration type.