Business Systems Analyst 3

We are seeking an experienced, techno-functional Business Systems Analyst (BSA) with broad experience across enterprise finance systems and processes, including accounting, Order-to-Cash (OTC), Source-to-Pay (S2P), and Procure-to-Pay (P2P).

The ideal candidate will bridge business stakeholders and technical teams to deliver system enhancements, integrations, automation, and process improvements across the finance function. The role requires an understanding of end-to-end finance processes, requirements gathering, functional configuration, integration design, testing, production support, and stakeholder management.

• Business Analysis and Process Management

Partner with Procurement, Accounts Payable, Finance, and business stakeholders to gather, analyze, and document business requirements

Translate business requirements into functional specifications, user stories, process flows, and solution designs

Analyze and optimize end-to-end finance processes, including general ledger, record-to-report, accounts payable, accounts receivable, Order-to-Cash (OTC), Source-to-Pay (S2P), Procure-to-Pay (P2P), billing, collections, reconciliations, and financial close

Conduct fit-gap analysis and recommend scalable solutions aligned with business and compliance requirements

Facilitate stakeholder workshops, requirement reviews, and solution walkthroughs

• Integrations and Technical Collaboration

Work with integration developers to define interface requirements, data mappings, transformation rules, and error-handling mechanisms

Support integrations using REST/SOAP APIs, SFTP, flat files, and middleware or iPaaS platforms

Analyze integration failures, data discrepancies, synchronization issues, and transaction errors

Document interface specifications, field mappings, dependencies, and reconciliation procedures

Collaborate with ERP teams, particularly NetSuite, SAP, or Oracle, to support financial postings and master data synchronization

• Testing, Deployment, and Production Support

Develop test scenarios, test cases, and test data for system enhancements and integrations

Execute functional, integration, regression, and user acceptance testing (UAT)

Coordinate defect triage, root cause analysis, and resolution with technical teams

Support release management, deployment validation, and post-implementation stabilization

Maintain functional documentation, configuration records, support procedures, and knowledge articles

• Governance, Controls, and Stakeholder Management

Ensure solutions align with internal controls, audit requirements, segregation of duties, and financial compliance standards

Support access reviews, approval hierarchy validation, and audit evidence collection

Manage incidents, service requests, and enhancement backlogs using tools such as Jira or ServiceNow

Communicate status, risks, dependencies, and resolutions to business and technical stakeholders

Identify opportunities for automation, standardization, and continuous process improvement

Required Qualifications and Skills

6+ years of experience in business systems analysis, enterprise applications, or finance systems

Strong techno-functional experience with enterprise finance systems

Good understanding of core finance and accounting processes, such as general ledger, record-to-report, accounts payable, accounts receivable, Order-to-Cash (OTC), Source-to-Pay (S2P), Procure-to Pay (P2P), billing, collections, reconciliations, and financial close

Experience gathering requirements and creating functional specifications, user stories, process flows, and solution documentation

Practical understanding of APIs, integration patterns, data mapping, file-based interfaces, and troubleshooting

Experience with functional testing, UAT coordination, defect management, and production support

Familiarity with Finance systems such as NetSuite, Concur, COUPA etc

Strong analytical, problem-solving, communication, and stakeholder management skills

Ability to work independently and collaborate effectively with business users, developers, and integration teams

Preferred Qualifications

Experience with finance systems integrations involving ERP, CRM, billing, HR, banking, procurement, and other business platforms

Familiarity with SQL, data analysis, API testing tools such as Postman, and integration monitoring

Experience supporting multi-entity, multi-subsidiary, or global finance environments

Knowledge of SOX controls, audit requirements, approval governance, and financial reconciliations

Experience with Agile delivery, Jira, ServiceNow, and ITIL-based support processes

Key Success Criteria

Accurate translation of business requirements into effective system solutions

Reliable operation of finance systems business processes and integrations

Reduced transaction errors, integration failures, and manual intervention

Timely resolution of production issues and delivery of system enhancements

Improved user experience, process efficiency, compliance, and audit readines

About MongoDB

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MongoDB is an equal opportunities employer.

Req ID - 3273599598