Food and Beverage Supervisor

Food & Beverage Supervisor Novotel Coventry Are you passionate about food, drink and delivering great service? Do you enjoy leading a team and making sure every guest has a fantastic experience? We’re looking for a Food & Beverage Supervisor to join the team at Novotel Coventry . This is a fantastic opportunity for someone who enjoys a fast-paced hotel environment, takes pride in delivering excellent customer service and is confident supporting and leading a team across our food and beverage operation. What will you be doing? As our Food & Beverage Supervisor, you’ll play an important role in the day-to-day running of the department, ensuring our guests receive friendly, efficient and professional service every time.

About AccorHotel

• We’re looking for someone with a genuine passion for food, drink and hospitality who enjoys working with people and isn't afraid to get stuck in.
• This is a great opportunity to become part of the team at Novotel Coventry and play a key role in delivering memorable experiences for our guests.
• Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
• Here, we believe in you and what you bring to the table.
• Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
• Together, we embody the vision of responsible hospitality.
• Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Responsibilities

• Supervising and supporting the Food & Beverage team, leading by example and maintaining high service standards.
• Ensuring our restaurant, bar, conference and banqueting areas are fully prepared and presented to the required standard.
• Supporting the delivery of conferences, meetings, events and functions.
• Working closely with the kitchen team to ensure food and beverage requirements are communicated and delivered effectively.
• Ensuring the department is appropriately staffed according to business levels, events and occupancy.
• Providing outstanding customer service and responding positively to guest needs and requests.
• Ensuring team members are confident with till operation and that cash and security procedures are followed correctly.
• Supporting stock control, including beverage stock, stock rotation and general ordering requirements.
• Ensuring all food safety, hygiene, licensing and health & safety standards are followed.
• Supporting the training and development of team members.
• Ensuring staff are correctly presented and working to hotel standards.
• Identifying opportunities to increase revenue through great service and effective upselling.
• Maintaining excellent communication with colleagues and other departments.
• Supporting the Food & Beverage Manager with the smooth running of the operation.
• Being flexible and supporting other areas of the hotel when business needs require it.
• What are we looking for?

Why join us?

• If you’re a hands-on hospitality professional who enjoys leading from the front, developing people and delivering great service, we’d love to hear from you.
• Apply today and join our Food & Beverage team at Novotel Coventry!

Requirements

• Experience of supervising or leading a team.
• A strong understanding of food and beverage service.
• Knowledge of wines, spirits and food service.
• Excellent customer service skills.
• The ability to organise and prioritise in a busy environment.
• A positive “can-do” attitude .
• Strong communication skills and the ability to build great relationships with both guests and colleagues.
• Good attention to detail and a commitment to high standards.
• A flexible approach to working hours, including evenings, weekends and busy periods.
• A passion for creating great guest experiences.
• A creative and commercial approach, with the ability to spot opportunities to increase hotel revenue.

Preferred

• Previous experience in a food and beverage, restaurant, bar or hotel environment.
• Food hygiene training, COSHH, First Aid and knowledge of staff planning, training and development would be advantageous.

Benefits

• What We Offer 40-hour permanent contract. Training and development opportunities. Staff discounts within the Accor network. Opportunity to develop your career within a global hospitality brand. Supportive and friendly working environment.
• There are many opportunities for development and advancement.