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1213 | On-Call Infrastructure Engineer (DevOps)

Intetics

# 1213 | On-Call Infrastructure Engineer (DevOps)

> Intetics · Kazakhstan (Remote) · — · Posted 2026-11-11

**Workplace:** remote

## Description

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a **On-Call Infrastructure Engineer (DevOps)** to join our team and provide exceptional customer support.

**About the client**

Our client develops software products across various business domains, including education, healthcare, business management, sports, and marketing.

**Engagement details**

This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability.

  • Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone
  • Monitor email and alerts throughout the coverage window
  • Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work
  • Begin troubleshooting and resolution promptly
  • Only time spent actively working on incidents or requests is paid; standby time is unpaid

**Responsibilities**

  • Investigate and resolve production infrastructure incidents
  • Troubleshoot AWS, Linux, Docker, and MySQL environments
  • Diagnose and resolve MySQL replication issues
  • Restore service availability and document resolution steps
  • Perform root cause analysis where required

**Responsibilities**

  • Investigate and resolve production infrastructure incidents
  • Troubleshoot AWS, Linux, Docker, and MySQL environments
  • Diagnose and resolve MySQL replication issues
  • Restore service availability and document resolution steps
  • Perform root cause analysis where required

## Requirements

  • AWS EC2 administration
  • CloudWatch
  • Linux administration, particularly Ubuntu
  • Docker and Docker Compose
  • MySQL administration
  • MySQL replication troubleshooting
  • Production incident response
  • On-call support experience
  • Application Load Balancers
  • CloudFront
  • Strong operational troubleshooting skills

**Strongly Preferred**

  • Terraform
  • Packer
  • Percona PMM
  • PagerDuty
  • Site24x7
  • Backup and recovery operations
  • Root Cause Analysis (RCA)
  • AWS infrastructure troubleshooting

**Nice to Have**

  • Java application troubleshooting
  • PHP application troubleshooting
  • Prometheus
  • Grafana
  • Datadog
  • New Relic
  • High-availability MySQL design
  • Observability architecture

## Apply

[Apply at Intetics](https://apply.workable.com/intetics-2/j/4BCAD78512/apply)

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