Workplace and Operations Coordinator

About: SailGP Technologies is the high performance design, engineering and manufacturing arm of SailGP, the global purpose-led sail grand prix championship. The Rolex SailGP Championship is the most exciting racing on water, where anything can happen in short, adrenaline-fueled battles between national teams at iconic stadium destinations worldwide.

Top athletes fly in identical high-tech F50 catamarans faster than the wind, at speeds in excess of 100km/h (60mph). Founded in 2018, SailGP is one of the world’s fastest-growing sports and entertainment properties, now in its sixth season. SailGP’s constantly evolving design, composites engineering, software and data expertise is rooted in decades of experience at the forefront of cutting-edge sail racing.

Previously established and located in New Zealand since 2001, SailGP Technologies has relocated to Southampton, UK, with the new state of the art facility which opened in Spring 2024.

The Maintenance Technician Lead, reporting to the Facility Site Manager, will be responsible for the overall maintenance and upkeep of workshop machinery, facility maintenance, logging and resolving faults and providing regular checks and servicing. They will take ownership of receiving deliveries and all goods-in, maintaining a clean, clear and safe working environment at all times.

Summary: The Workplace and Operations Coordinator, reports into the Business Operations Manager, serving as the central operational and cultural anchor for SailGP Technologies, driving seamless day-to-day facilities management and employee lifecycle support. The role will embrace a key front-of-house presence and ambassador for the business and the brand.

Beyond foundational operations, the coordinator champions company culture by managing the internal intranet platform, organising inclusive social events, and supporting the People Team with onboarding, benefits administration, and employee engagement, to cultivate a highly connected, vibrant workplace environment.

They will strive to ensure every guest, visitor and colleague, receives a warm and welcoming experience, creating a positive first impression, being a key stakeholder in the successful delivery of events and engagements at the facility.

Key Responsibilities: Workplace Coordination Act as the primary point of contact for all internal and external facility inquiries, ensuring seamless communication across all methods, e.g. face-to-face, live and physical notice boards, team calendar management, info email account, Whatsapp and The Hub.

Build a strong relationship with the Landlord Management Company, acting as the go-to person for security functions/facility access, maintenance issues, daily up-keep, cleaning and health and safety as required. Manage office inventory proactively, tracking stationery supplies and curating weekly food provisions and refreshment stocks.

Partner with internal teams and external suppliers, to deliver exceptional hospitality and provide seamless support for all facility visitors and guests. Maintain high workplace standards, ensuring communal space and equipment upkeep runs flawlessly. Coordinate any other ad-hoc tasks related to the facility and workforce.

Management of the team Crew House, including bookings, documentation, cleaning arrangements and general stocking. Supporting the Tech Team Coordinator with travel arrangements where required and reasonable. Software system oversight and maintenance, including, but not limited to Kelio, Paxton, Pack-ID, AJAX Intruder Alarm, Monta Charge and CCTV.

Responding to queries and liaising with the company provides for troubleshooting. Managing company uniform, including new apparel, team requests, stock management and ordering. Manage the facility phone network.

Own the reception phone, answering, and directing phone calls Raise purchase requests in line with company policy Health, Safety and Environment Ensure facility operational procedures, certification, records and training requirements, for all Health and Safety functions, including, but not limited to, First Aid and Fire Safety, are kept up to date and compliant.

Own the visitor procedures, including Site Inductions, PEEP’s and access passes, keeping policies up to date and adhered to, by all employees and relevant contractors. Managing the onsite ISO1001 environmental compliance requirements Assist the People Team with Health Surveillance sessions.

Management appointment scheduling, booking and workforce communications Assist the risk and management teams with the creation and upkeep of facility SOP’s, risk assessments and COSHH register Management and coordination of the facility risk and safety meetings, ensuring outstanding actions and the Monday.com task list are addressed in a timely manner.

Employee Engagement and Communications Own the SailGP Technologies intranet platform ("The Hub") and the SGPT live notice board, collaborating with cross-functional stakeholders to ensure the platforms are maintained, have timely updates, company news, and team achievements where applicable.

Champion the facility culture and "vibe" by designing/supporting arranging inclusive social events and cultural celebrations, scaling successful initiatives across Technologies.

Coordinate annual team building events and company wide initiatives New Starter welcome communications and updates to the wider team Liaise with Communications and PR team to actively promote and tell the SailGP Technologies story via our social media channels Manage the SailGP Technologies website, building on the brand awareness and telling the SailGP Technologies story Employee Lifecycle Coordinate end-to-end onboarding, probation, and off-boarding processes to ensure a seamless and welcoming employee experience.

Support with the upkeep of our employee systems and benefits such as HowNow, Bupa and Betterhelp.

Provide ad-hoc administration support to the People Manager Key Expectations: Proactively explores opportunities to add value amongst their team and the wider SailGP family Career curious, scouting out opportunities to learn and develop Inclusive team player, championing an environment where diversity and accessibility is valued Understands SailGP's values and contributes to a positive culture Offers fresh perspectives and innovative ideas to their team articulating these in a concise way Builds relationships with colleagues, understanding the importance of collaboration Inquisitive about their and their teams impact on SailGP's strategic objectives Eager to understand how SailGP Technologies operates, including our purpose , visions and goals A bout You: Proactive, keen to learn, get involved and enhance SailGP Technologies employees experience!

Able to demonstrate exceptional interpersonal skills to create and foster a warm and welcoming first impression Excellent organisational skills and able to prioritise based on importance Good verbal and written communication skills Able to build relationships quickly across all of SailGP and SailGP Technologies employees including senior management Creates an inclusive environment being supportive and helpful to all Able to be flexible to adapt to changing needs, with a problem solving approach Loves being creative and channeling this into employee engagement initiatives Location: Southampton, United Kingdom SailGP is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, equity and inclusion.