Sterile Processing Team Lead -Central Sterile Reprocessing

This position is Eligible for a Sign On/Retention Bonus of $5,000. Provides the satellite departments and clinics at D-H with instrumentation and technical support, enabling the clinics to provide superb patient care.

Responsibilities

• Ensures the day-to-day operations of the department, prioritizing tasks and overseeing/coordinating scheduling, work assignments, and other assigned activities to maintain optimal throughput, efficiency, and quality to support the needs of patients and clinical/inpatient customers.
• Coordinates these activities across all shifts.
• Directs the team to meet key patient and customer requirements, needs, and changing expectations.
• Guarantees a high level of patient and customer focus.
• Ensures the overall maintenance and optimal availability of instrumentation, equipment, and supplies, including tracking and reporting departmental performance with regard to same.
• Serves as first point of contact for customer issues, process problems, and routine problem solving in areas of responsibility.
• Communicates these problems and corrective action forward to the Supervisor or Manager.
• Serves as safety champion for the team.
• Understands risk areas and emergency response procedures in order to insure the safety of the team.
• Understands and monitors team performance expectations.
• Reports on team performance and makes recommendations for improvement.
• Coaches individual employees to improve performance and develop team.
• Identifies skill and/or performance deficiencies and makes recommendations for required training and/or disciplinary actions.
• Encourages and supports process improvements which upkeep fiscal responsibility.
• Identifies opportunities to optimize use of resources and decrease cost per unit.
• Conducts staff meetings and shift communication huddles to provide the team with daily objectives and guidance.
• Ensures communication of all issues with potential to impact resource availability or patient care to departmental/clinical supervisor.
• Communicates with Supervisor on safety concerns, customer complaints, personnel issues, process changes, and other relevant issues.
• Helps interview potential employees.
• Gives input into employee performance reviews.
• Coordinates training of new hires and staff completion of re-certifications, in-services, and e-Learning.
• Understands the function and use of the primary information technology systems used by the section.
• Works on the floor assisting the team in completing the daily work of the section.
• Fills in for sick, vacation, and holiday time.
• Performs other duties as required or assigned.

Requirements

• High school graduate or equivalent with 2 years of supervisory experience or the equivalent required.
• Must possess the ability to lead by example, excellent customer service skills, strong communication skills and demonstrated ability to work collaboratively.
• Proficiency in Microsoft Office applications required.
• Licensure/Certifications Certified in Sterile Processing through either Certification Board for Sterile Processing and Distribution (CBSPD) or Healthcare Sterile Processing Association (HSPA) upon hire.