Cafe Team Member 17H

As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality. You’ll have the opportunity to provide high-level service at every touchpoint—from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way. You’ll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence. In this role, you’ll also play a key part in promoting the café’s values, culture, and concept, while contributing to the smooth daily operations of the in-store café.

About H&M Group

• This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.
• That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
• ARKET is a modern-day market for everyday life, bringing together clothing, design, food and ideas.
• With a modern Nordic perspective, shaped by closeness to nature, functionality and a clear sense of seasonality, our ambition is to inspire a simpler, more beautiful way of living.
• Available to a broad audience worldwide, we offer contemporary products that are made and selected with care, designed to be used, lived with and returned to over time.
• Learn more about Arket here.

Requirements

• What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences.
• You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and responsive to changing priorities and customer requests.
• Proactive and driven to take initiative and get things done with quality.
• You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
• A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.
• Willing and able to work varied hours, including evenings and weekends.

Preferred

• Previous experience in food and beverage or customer service is a plus—but not essential.

Benefits

• We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
• As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online.
• Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
• You can read more about our H&M Incentive Program here .
• In addition to this, Sweden-based colleagues also receive: Long Service Award Collective agreement Wellness Allowance Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
• We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences.

This is a part-time position with a contract of 17 hours a week .