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Procurement Excellence Manager, Ikano Retail

Ikano-Retail

Skills

Required

  • procurement
  • procurement processes
  • sourcing
  • supplier risk
  • controls
  • responsible sourcing
  • IKEA
  • IWAY
  • Ivalua
  • process improvement methods
  • digital procurement tools
  • data

Preferred

  • CIPS / Lean / project / change management
  • e-procurement
  • Digitalisation
  • Automation
  • AI
  • digital workflows
  • contract insights
  • guided buying
  • coordination

Ikano Retail procurement team drives value, responsible sourcing and strong governance across five markets spanning Southeast Asia and Mexico.

About Ikano-Retail

  • The IKEA vision is to create a better everyday life for the many people.
  • We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.
  • We operate in Singapore, Malaysia, Thailand and Mexico – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region.
  • We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
  • We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
  • We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Responsibilities

  • We work closely with the business to manage risk and continuously improve and strengthen the procurement capabilities.
  • Reporting to the Head of Procurement, you will lead procurement excellence, strengthen supplier management and embed common standards to continuously improve performance.
  • Process and governance Design and maintain end-to-end procurement policies, processes and controls, from demand and sourcing through contracting, purchasing and supplier management; Set clear process ownership and approval rules.
  • Work with Internal Audit and country teams to assess controls, address findings and track corrective actions; Embed responsible sourcing and supplier risk into procurement practices and oversee the IWAY programme through the IWAY Lead; Lead the rollout of procurement policies and standard operating procedures, aligning it with the deployment of e-procurement systems; Procurement transformation
  • Turn regional procurement strategy into a roadmap.
  • Lead projects across countries, secure senior stakeholder buy-in and build adoption through training and practical guidance; Partner with Digital and Finance on the Source-to-Pay (S2P) rollout in Ivalua, shaping procurement workflows and controls and supporting adoption across markets.
  • Improvement Asses how well procurement processes and systems deliver expected benefits, and identify where performance falls short; Analyse data to pinpoint bottlenecks and prioritise changes that reduce delays, rework and manual effort; Track system performance across markets, report continuous improvement KPIs to Procurement Leadership and support the Head of Procurement in setting targets; Lead initiatives to digitise and automate workflows and remove steps that add no value.
  • Digitalisation, Automation & AI Enablement Identify and automate repeatable procurement tasks through digital workflows and self-service tools; Work with Digital and business teams to improve Ivalua source-to-pay (S2P) system; Use dashboards and advanced analytics to guide procurement decisions and measure improvements; Pilot responsible uses of AI, such as contract insights, guided buying and coordination across procurement workflows.
  • Engagement & Change Management Develop practical solutions with local procurement team, business stakeholders and functional leaders; Lead change activities to help teams adopt new processes, tools and ways of working; Build relationships across markets and functions to align priorities and influence decisions; Communicate progress, benefits and actions needed throughout the transformation.

Requirements

  • You have proven experience in procurement processes, governance and transformation, turning strategy into sustainable improvements across functions or markets; You bring strong knowledge of sourcing, contracting, supplier risk, procurement controls and responsible sourcing.
  • IKEA IWAY knowledge is an advantage; You use data, process improvement methods and digital procurement tools to simplify ways of working and improve efficiency, quality and compliance.
  • Experience with Ivalua or a similar platform is a plus; You have a relevant degree or equivalent experience, with the confidence to influence senior stakeholders, coach others and lead change.

Preferred

  • CIPS, Lean, project or change management qualifications are advantageous.
  • Please apply by 25th November 2026.
  • We work towards making sustainability a natural part of our everyday work.