VP, Segment Management

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

• Strategic Planning & Execution: Plan and execute initiatives and projects tailored to specific segments
• Product Penetration: Drive efforts to increase Assets Under Management (AUM)
• Client Retention: Develop and implement innovative retention strategies to deepen client engagement and minimize churn
• Proposition Development: Collaborate with internal stakeholders to create and enhance segment-led propositions that meet client needs
• Performance Reporting & Analysis: Provide regular updates on segment performance, analyzing data to identify trends and suggest actionable areas for improvement
• Market Insights: Stay informed about market landscape insights and analytics to ensure our business remains competitive and relevant
• Process Improvement: Implement new capabilities and refine internal processes for greater efficiency and effectiveness 1. Degree or equivalent from a recognized University with at least 3 years of working experience in the related field 2. Proficiency in English 3. Familiarity with products and services for HNW and affluent segments 4. Strong analytical skills and business acumen 5. Creative with ability to think outside the box to find solutions to overcome challenges 6. An eye for analytics, with the ability to extract insights from data and then present them with clear conclusions 7. Computer literate and familiar with Microsoft Office word, excel & power point 8. Self-motivated and resourceful What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.