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IN_Senior Associate_Salesforce Agentforce Developer\GCC_Advisory_Bangalore (India)

PwC Asia

Skills

Required

  • Agentforce
  • Salesforce
  • APIs
  • Apex
  • generative AI
  • grounding
  • Salesforce development
  • LWC
  • SOQL
  • Flows
  • prompts
  • prompt engineering

Preferred

  • I/II / Data Cloud / AI / Agentforce-focused
  • integration
  • CI/CD
  • Service Cloud / Sales Cloud
  • chatbots
  • MuleSoft
  • Salesforce DevOps
  • Flow

We are looking for an experienced Salesforce Agentforce Developer to design, build, and implement AI-powered agents and conversational solutions on the Salesforce platform. The candidate should have strong hands-on experience with Salesforce development and a good understanding of Agentforce, generative AI, prompt engineering, automation, and enterprise integrations.

Responsibilities

  • IN_Senior Associate_Salesforce Agentforce Developer\GCC_Advisory_Bangalore (India)
  • Design, configure, and develop Salesforce Agentforce solutions for business use cases.
  • Build and customize AI agents using Agentforce Builder, topics, instructions, actions, and guardrails.
  • Configure agent actions using Flow, Apex, Salesforce APIs, and custom integrations.
  • Develop Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and REST APIs.
  • Integrate Agentforce with Salesforce applications and external enterprise systems.
  • Work with Data Cloud and Salesforce data sources to provide relevant grounding and context to AI agents.
  • Develop and optimize prompts and conversational workflows for accurate and contextual responses.
  • Implement security, permissions, data-access controls, and responsible AI practices.
  • Perform testing, debugging, monitoring, and optimization of Agentforce solutions.
  • Collaborate with architects, product owners, business analysts, and functional teams to translate business requirements into scalable technical solutions.
  • Support deployment and release activities using standard Salesforce CI/CD and DevOps practices.

Requirements

  • Strong Salesforce development experience with Apex, LWC, SOQL, Flows, APIs, and platform configuration.
  • Hands-on experience with Salesforce Agentforce or Salesforce generative-AI capabilities.
  • Understanding of Agentforce Builder, topics, instructions, actions, prompts, and agent orchestration.
  • Experience integrating Salesforce with REST/SOAP APIs and external applications.
  • Knowledge of Salesforce Data Cloud and data grounding concepts.
  • Understanding of generative AI concepts, including LLMs, prompt engineering, grounding, hallucination management, and responsible AI.
  • Strong understanding of Salesforce security, sharing, permission sets, and data-access controls.
  • Good debugging, analytical, and problem-solving skills.
  • 4 to 6 Years

Preferred

  • Experience with Service Cloud and/or Sales Cloud.
  • Experience implementing conversational AI, chatbots, virtual assistants, or autonomous-agent solutions.
  • Knowledge of MuleSoft or other integration platforms.
  • Experience with Salesforce DevOps and CI/CD.
  • Relevant Salesforce certifications, particularly Platform Developer I/II, Data Cloud, AI, or Agentforce-focused credentials.
  • BE/B.Tech/M.Tech/MBA/MCA

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