Sr Manager/Director, Growth & Partnerships

More than an agency, we're the go-to growth partner for brands looking to win in social commerce.

We're looking for a senior commercial leader to drive new business and expand strategic brand partnerships. In this role, you'll sell multi-channel growth solutions to founders, CEOs, CMOs, and Heads of E-commerce while developing commercial partnerships that create long-term value for both SuperOrdinary and our brand partners. This opportunity is ideal for someone who has sold or led accounts at a media agency, holding company, Amazon or marketplace agency, or TikTok Shop agency and is ready to take on greater ownership. You'll bring consultative selling expertise, strong executive presence, and a proven ability to close complex deals. In return, you'll have access to a broader portfolio of growth solutions and direct collaboration with the leaders shaping our business.

About SuperOrdinary Talent LLC

• At SuperOrdinary , we're the driving force behind the global success of today's most exciting consumer brands.
• We connect industry leaders like Disney, H&M, Laneige, Touchland, Glow Recipe, and Peter Thomas Roth with creators and consumers around the world.
• Our team of e-commerce, creator, and social commerce experts helps brands build influence, accelerate sales, and create meaningful consumer connections across the world's fastest-growing marketplaces.
• We're at the forefront of the social commerce revolution, pioneering growth on TikTok Shop and other emerging platforms where content, community, and commerce come together.
• The playbook is constantly evolving, and so are we.
• We thrive in an environment where experimentation, speed, and continuous learning are essential to staying ahead.
• We're looking for people who are naturally curious, solutions-oriented, and energized by solving complex challenges.
• The best teammates here have a hustle mentality, embrace change, and are always looking for better ways to build, test, and scale.
• We set a high bar for ourselves and our partners, earning our reputation as trusted experts that brands rely on to navigate an ever-changing landscape and deliver exceptional results.

Ready to Shape the Future of Social Commerce?

• If you're passionate about building strategic partnerships, driving commercial growth, and helping brands succeed across the next generation of commerce platforms, we'd love to connect.
• SuperOrdinary and help shape the future of brand growth.

Responsibilities

• Drive New Business Own new-business revenue targets by building pipeline, managing the full sales cycle, and closing new brand partnerships.
• Generate opportunities through your professional network, outbound prospecting, referrals, strategic partners, and industry events.
• Lead discovery conversations with senior stakeholders to identify growth opportunities and challenges across commerce channels, retail media, content, and operations.
• Sell Solutions, Not Services Translate client needs into tailored proposals and growth strategies that connect SuperOrdinary's capabilities to measurable business outcomes and brand P&L. Collaborate with strategy, retail media, creative, and operations teams to develop, scope, and price comprehensive solutions.
• Lead pitches and executive presentations, communicating a compelling commercial story and clear value proposition.
• Own Executive Relationships Build trusted relationships with founders, CEOs, CMOs, CFOs, and Heads of E-commerce.
• Serve as the senior commercial lead for key accounts, identifying opportunities to expand partnerships and grow revenue.
• Represent SuperOrdinary at industry events, conferences, and strategic partner forums.
• Negotiate & Structure Commercial Deals Develop commercial models, including retainers, revenue-sharing agreements, performance-based pricing, and hybrid structures.
• Lead negotiations involving pricing, scope, contractual terms, and procurement requirements.
• Partner with finance and legal teams to protect margins, secure approvals, and establish scalable, mutually beneficial partnerships.
• Strategic Partnerships Develop referral and co-selling relationships with agencies, technology platforms, investors, and marketplace partners.
• Share competitive intelligence, market trends, pricing insights, and growth opportunities with leadership to inform business strategy.
• Pipeline & Support Growth Maintain accurate CRM records, pipeline visibility, and reliable revenue forecasts.
• Contribute to the development of sales playbooks, case studies, pitch materials, and business development processes.
• You lead with discovery and strategic problem-solving rather than a standard service offering.
• You have experience selling multi-service solutions to senior decision-makers.
• You have owned revenue targets and can demonstrate a successful track record of sourcing, negotiating, and closing new business.
• You're comfortable advising founders and C-suite executives, influencing decisions, and navigating complex stakeholder relationships.
• You understand how brands grow across Amazon, TikTok Shop, and other marketplaces, including the relationship between retail media, social commerce, and broader marketing strategies.

Requirements

• Help build and lead the growth function, including supporting future team expansion and hiring.
• Who You Are Agency & Business Development Experience: 3–5+ years in agency business development, client partnerships, or account leadership within a media agency, holding company (such as WPP, Omnicom, Publicis, IPG, Dentsu, or Havas), Amazon or marketplace agency, or TikTok Shop agency.
• You understand deal structures, pricing models, profitability, and margin management, including retainers, revenue-sharing, and performance-based agreements.
• You're proactive, self-driven, and comfortable building your own pipeline in a fast-moving, high-growth environment.
• You can communicate complex business opportunities clearly through written proposals, executive presentations, and client conversations.

Preferred

• Points An established network of brand-side decision-makers across beauty, fashion, wellness, or health.
• Experience selling multi-channel solutions across Amazon, Walmart, Target, and TikTok Shop.
• Retail media expertise across Amazon Ads, TikTok Ads, Meta, and Google.
• Hands-on knowledge of TikTok Shop, including creator and affiliate programs, shoppable video, LIVE shopping, and GMV Max.
• Agency-side experience navigating procurement-led RFPs and competitive pitch processes.
• Experience developing strategic referral or partner programs.
• Previous experience building, mentoring, or leading a small sales team.

Benefits

• Join a rapidly expanding global social commerce business with opportunities to grow alongside the organization.
• A competitive compensation package aligned with experience and role responsibilities.
• Flexible PTO, paid holidays, and paid sick leave to support work-life balance.
• A 401(k) retirement savings program.
• Competitive medical, dental, and vision insurance for you and your family.
• An anticipated schedule of four days onsite and one remote day per week.
• A collaborative, entrepreneurial environment that values creativity, innovation, ownership, and meaningful connections.