Engagement Manager (Strategic Accounts)

Join Sunstice, a leading software publisher and systems integrator specializing in Supply Chain Planning and Revenue Growth Management. As an Engagement Manager for Strategic Accounts, you will lead the Professional Services contribution to our most significant opportunities, ensuring successful transformation for our customers.

You will work closely with senior stakeholders, build the Professional Services response, and oversee the engagement until signature. This role requires 10+ years of experience in supply chain planning or transformation programs, fluency in French and English, and a willingness to travel frequently.

• Comprendre les décisions du client, reformuler le besoin et remettre en question les demandes qui ne servent pas cet objectif.
• Construire la réponse des services professionnels : valeur attendue, processus décisionnels cibles, solution, dimensionnement du programme, plan de déploiement.
• Diriger les ateliers de cadrage, mobiliser les experts en solution, en valeur commerciale et en intégration, et maintenir la cohérence de l'ensemble de la proposition.