Analista Sr. de Processos

This

position

is

listed

on

behalf

of

a

partner

company,

who

manages

all

applications

and

next

steps.

Our

partner

is

looking

for

an

Analista

Sr.

de

Processos

based

in

Brazil

.

In

this

role,

you

will

play

a

key

part

in

building

and

strengthening

a

dedicated

Process

Management

and

Continuous

Improvement

function

within

a

leading

digital

marketplace.

You

will

help

transform

operational

workflows

into

mature,

standardized,

and

efficient

processes

supported

by

data,

governance,

and

measurable

results.

Working

closely

with

cross-functional

teams

and

external

partners,

you

will

identify

inefficiencies,

redesign

processes,

and

lead

initiatives

that

deliver

sustainable

operational

improvements.

You

will

combine

analytical

thinking,

process

modeling,

and

stakeholder

management

to

turn

complex

challenges

into

practical

solutions.

This

is

an

opportunity

to

influence

operational

strategy,

promote

a

culture

of

continuous

improvement,

and

contribute

to

a

dynamic,

technology-driven

environment.

The

position

offers

a

flexible,

predominantly

remote

working

model,

with

occasional

intentional

in-person

collaboration.

Accountabilities:

Lead

end-to-end

process

diagnostics

by

comparing

AS-IS

and

TO-BE

scenarios

through

stakeholder

interviews,

operational

observations,

data

analysis,

and

collaborative

workshops.

Map

and

document

business

processes

using

BPMN,

identifying

bottlenecks,

unnecessary

handoffs,

rework,

decision-making

weaknesses,

and

operational

inefficiencies.

Design

optimized

future-state

processes,

quantifying

expected

improvements

in

productivity,

cycle

time,

quality,

costs,

and

operational

risks,

while

developing

realistic

implementation

plans.

Create

and

maintain

process

standardization

materials,

including

Standard

Operating

Procedures

(SOPs),

flowcharts,

RACI

matrices,

decision

trees,

and

exception-handling

criteria.

Lead

continuous

improvement

initiatives

using

methodologies

such

as

DMAIC,

PDCA,

Kaizen,

and

A3,

ensuring

improvements

are

implemented

and

sustained

over

time.

Define,

monitor,

and

analyze

process

KPIs,

including

cycle

time,

compliance,

rework,

quality,

SLAs,

and

productivity,

translating

performance

data

into

actionable

recommendations.

Conduct

structured

root

cause

analyses

using

tools

such

as

Ishikawa

diagrams,

the

5

Whys,

Pareto

analysis,

and

FMEA.

Manage

the

process

change

pipeline,

assessing

requests,

evaluating

impacts

and

risks,

maintaining

version

control,

communicating

changes,

organizing

training,

and

monitoring

adoption.

Drive

change

management

initiatives

with

internal

teams,

stakeholders,

and

BPO

partners

to

ensure

redesigned

processes

are

consistently

implemented.

Present

process

assessments,

improvement

opportunities,

hypotheses,

and

measurable

results

to

leadership

through

clear,

data-driven

recommendations.

Requirements:

Bachelor's

degree

in

Production

Engineering,

Engineering,

Business

Administration,

Statistics,

Information

Systems,

Quality

Management,

or

a

related

field.

Proven

experience

in

process

management

and

continuous

improvement,

covering

the

full

lifecycle

from

AS-IS

assessment

and

TO-BE

redesign

to

implementation

and

sustained

results.

Strong

knowledge

of

BPMN

and

process

modeling

tools

such

as

Bizagi,

Lucidchart,

Miro,

Visio,

or

equivalent

platforms.

Practical

experience

with

Lean

and

Lean

Six

Sigma

methodologies,

including

DMAIC,

Value

Stream

Mapping

(VSM),

Kaizen,

PDCA,

and

A3,

applied

to

projects

with

measurable

outcomes.

Advanced

Excel

skills

and

the

ability

to

independently

analyze

operational

data

and

interpret

business

intelligence

indicators.

Experience

defining,

monitoring,

and

managing

operational

KPIs

and

SLAs,

including

target

setting

and

performance

deviation

analysis.

Proven

ability

to

facilitate

stakeholder

interviews,

workshops,

and

alignment

meetings

with

business

teams.

Excellent

written

and

verbal

communication

skills,

with

the

ability

to

translate

complex

analyses

into

clear,</

How Jobgether works

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
• We appreciate your interest and wish you the best!
• Why Apply Through Jobgether?

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