Senior SRE Engineer - San Francisco
Plaud
- San Francisco, United States
- Hybrid
- Senior Level
- Posted
- About Plaud Inc.
- Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
- Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit
https://www.plaud.ai
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Why You Should Join Us
- Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
- Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
- Define the next-gen paradigm for human-AI interaction.
- Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
Ensure reliability and performance of
Plaud.ai
- ’s AI products at scale
- Design and operate highly available, scalable cloud-native systems for AI workloads
Own production reliability, incident response, and on-call practices
- Build observability (metrics, logs, tracing) and reliability automation
- Define and manage SLOs, SLIs, and error budgets with engineering teams
Drive postmortems and reliability improvements across the platform
Lead incident response and continuous reliability improvement
- Partner with product and engineering teams on reliability design
- Improve observability and operational maturity
Minimum Qualifications
5+ years in SRE, Infra, or Platform Engineering roles
Strong experience with cloud platforms (AWS/GCP/Azure/OCI)
Hands-on with Kubernetes and distributed systems
Experience in on-call rotation and incident management
- Proficient in at least one programming language (Go, Python, Java)
- Preferred Qualifications
Experience supporting AI/ML or data-intensive platforms
Experience of GPU cluster management
Knowledge of SLO/SLA frameworks
Experience in fast-growing or global products
Exposure to multi-region systems
Strong written and verbal communication
What we offer
Meaningful Ownership
An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment
Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits
Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits
Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity
Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment
Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture
Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.