Safety & Security Operations Supervisor

$25.55 JOB SUMMARY Supervise the Security Staff.

Responsibilities

• Patrol all areas of the property; secure rooms; assist guests with room access.
• Conduct emergency response drills, conduct physical hazard/safety inspections, investigations, interviews, and key control audit.
• Closed Circuit Televisions and alarm systems.
• Authorize, monitor, and document access to secured areas.
• Assist owners/guests/associates during emergency situations.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Gather information and complete reports.
• Maintain confidentiality of reports/documents, release information to authorized individuals.
• Defuse disturbances in accordance with company policies and procedures.
• Resolve safety hazard situations.
• Handle all interruptions and complaints.
• Escort unauthorized persons from the property.
• Ensure compliance with alcoholic beverage control laws.
• Call for assistance using proper code responses.
• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• CORE WORK ACTIVITIES Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other duties as assigned.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Uniform laundering ( Front Office, Engineering, and Housekeeping ) Discount at all on-site
• Food & Beverage outlets
• Work shoe credit through Shoes for Crews twice a year Bi-annual team building events

Requirements

• In addition some states may have additional licensing/registration requirements to be considered for this position.

Pay

Quarterly celebrations, Associate of the Month, Associate Appreciation Week Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

• SITE SPECIFIC PERKS Free on-site associate parking during shift
• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.