Professional Relations Liaison - Child and Adolescent Programs

Who We Are

We’re changing lives, and we’re hiring people who want to do the same.

ERC Pathlight treats eating disorders, mood, anxiety, and trauma-related conditions with evidence-based, compassionate care. We meet patients where they are, through locations nationwide and extensive virtual programming, and help them build recovery that lasts.

Founded in 2008 by psychiatrists and psychologists, we’ve helped 35,000+ people start their recovery. The need for quality mental health care keeps growing, and we’re looking for people who want to meet it.

Why Join Us

Your work matters.

You

matter.

You’ll work alongside passionate clinicians, dedicated support staff, and leaders who do right by our patients, every time. If you’re driven by purpose and ready to transform mental health care, you belong here.

Location requirement

Candidates must reside within a commutable distance from Oak Brook, IL, Northbrook, IL, and Chicago, IL.

What you’ll be doing

Schedule: Full-time, 40 hours/week, Monday-Friday, standard work hours.

• The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, becoming a resource to the referral sources for the patients struggling with eating disorders and mood & anxiety disorders. The PRL has full territory management responsibility for all duties to meet quarterly goals in support of the center's census budget,
• specifically accountable for Oak Brook, Northbrook and Virtual child & adolescent treatment programs.

Essential duties and responsibilities:

Outreach to Professionals

Provides program education

Develops referral relationships with clinical professionals for both eating disorder and mood & anxiety

Works with both Medical/Surgical Hospitals and Behavioral Health hospitals in providing resources and identifying appropriate patients to refer

Develops relationships with outpatient pediatricians and adolescent medicine specialists, pediatric specialists, schools, pediatric behavioral health professionals, children's hospitals, parent & family community organizations

The PRL is accountable to budget and census needs when within a certain geography of a brick-and-mortar ERC or Pathlight facility

Responsible to accomplish metric measurements regarding activities and census fulfillment

The PRL analyzes market trends and needs and adjusts strategy accordingly

Events Planning and Hosting

Organizes and facilitates outreach symposiums and trainings to ensure that ERC/Pathlight is visible in the community

Works with Director in identifying opportunities and appropriate speakers and topics

CRM Input & Management

Manages CRM efficiently and timely, including development of correct market and referral information and follow up

Internal meetings and duties

Provides update on competitor activity in market

Promotes positive rapport with clinical leadership throughout the system

Provides input for internal marketing team initiatives

Demonstrates deep expertise with services provided and modalities of care

Serves on ad hoc committees such as marketing, conference, communication committees

Must haves

2+ years of medical or behavioral health outreach experience (required)

High school or GED (required)

Bonus qualities

Bachelor’s degree in marketing, communications, public relations, business, counseling/mental health or related field (preferred)

Bonus incentive

• This role is eligible for a bonus incentive plan
• The compensation range for this position is based upon candidate experience and market expectations.

Illinois Pay Range

• $90,000
• —
• $115,000 USD
• What We Offer

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.