Global Facilities Manager

This is an exciting time to join Mountain Warehouse as we continue to expand our global store estate and find new, innovative ways to improve how we operate. The Global Facilities Manager is a key role within the Retail Operations team, working closely with the Head of Retail Operations. This role line manages 2 heads and is based in our new London Victoria Office, 3 days a week.
You will play a central role in shaping change in facilities within retail and our wider business. You will be managing all maintenance, utilities, SECR, and be the competent person for H&S matters across the business. Ensuring we are compliant and safe in all stores and sites globally.
As a growing international retailer with a strong presence in the United Kingdom, North America, Australia, and New Zealand, we need someone who can ensure great service for our store estate and country management teams.
With a strong commercial mindset and keen eye for cost control, you will also be actively involved in identifying opportunities to reduce overspend and deliver greater value.

Key Responsibilities

Reactive & Planned Maintenance.
Liaise with all stores and third parties to ensure all works are carried out effectively and in a timely manner.
Communication of the maintenance status is clear to all stakeholders and customers
Maintaining and developing relationships with new and existing suppliers
Running regular tender process for all maintenance contracts to ensure economical and effective solution for the business.
Reporting - captures all cost incurred and reports back to the business on a regular basis.
Controls and reports spend against budget and gains the required approvals.
Co-ordination and management of any business Planned Maintenance and small works projects.
Statutory Maintenance Compliance.
Ensuring that all statutory maintenance is completed, and the business is compliant with the legal time frames.
Maintenance of compliance files and records ensuring stores globally are able to access current certification and reports.
Health and Safety Compliance- Ensuring all required works are completed in-line with timeframes set in HSA’s and FRA’s.

Maintains an accurate list of utility providers for all of our estate globally.
Produces relevant accurate reporting to cascade to retail leaders globally.
Working closely with operations and our utility broker to ensure all new and existing sites have contract in place upon opening including meter installation.
Look at ways to reduce spend on utilities across the business by introducing various initiatives, LED, Hot spot reporting etc.
Supports ESG initiatives to reduce usage and cost.
Owns energy SECR reporting across the estate for retail

Set the strategic direction for effective health and safety management
Identify business legal requirements for HS & FR actions; ensuring all required works are completed in-line with timeframes set in HSA/FRA’s.
Understand and document risk areas for the business that need addressing for legal compliance.
Act as the Competent Person for all health and safety matters across MW identifying and responding to current legal and best practice requirements.
Identifying and Manage Risk within mountain warehouses Business where exposed

Liaises with 3rd party H&S provider and external agencies where appropriate or needed

Works with the Head of Retail Operations to produce annual budget
Approvals up to agreed thresholds; submitted timely and challenges where appropriate. Ensures we retain within budget.
Manages all invoice approvals in a detailed and timely manner

We would like to meet someone who is

Retail Facilities Experience

Technical expertise across facilities using CAFM

H&S Qualification

Coaches and supports their team to deliver

Experience in ESOS - desirable

Benefits

Hybrid working, 3 days in London based office & 2 working from home