Export & Import Manager

Twinings Ovaltine

Great People Work Here.
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values and will encourage you? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovo delivers.
We’re looking for people who don’t just come here, but who understand the brand and do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
We are seeking a a member of the Supply Chain and Operational team based in India, who will report to the Indian Supply Chain and Operations Manager and manage all logistics support. The main scope will be supplying functions for finished goods (FG) and be the part of each project team where product/service delivery related to FG is required. This role will be working closely with the Indian domestic sales and marketing team as well as with the international supply chain and logistics team to ensure that the process of reaching the destination is legally compliant with their relevant procedures.

Key Responsibilities

Ensure compliance with logistics, import and export regulations in India.
Prepare and maintain cargo, license and shipment documentation.
Liaise with government authorities, customs departments, and regulatory agencies
Respond to authority queries and provide documentary support and/or carry out all activities required to ensure compliance.
Maintain customs knowledge across India and selected international markets.
Explain customs requirements and shipping documentation to stakeholders.
Coordinate with freight forwarders, customs agents, shipping lines and warehouses.

Manage raw material receiving and inventory communications.
Maintain finished goods inventory visibility and ERP accuracy.
Ensure timely dispatch and receipt of goods.
Maintain inventory databases and reporting tools.
Support compliance scans and risk mitigation activities.
Train supply chain teams on customs regulations and procedures.
Monitor changes in import/export regulations and communicate impacts to stakeholders.
Review HS codes, tariff classifications, duties, and taxes.
Support new market entry by evaluating custom, DGFT and trade requirements.

Bachelor’s degree in commerce, Science, Logistics, Supply Chain or equivalent.
At least 10 years’ experience with customs and clearing operations, ideally gained in one of the customs agencies.
At least 8 years of experience in export & import procedures for food (raw materials, additives, tea) as a must have.
Experience managing Advance Authorization export schemes.
Strong stakeholder management and communication skills.
Advanced Excel and presentation skills.
Knowledge of SAP or other ERP systems.
Solid English communication and drafting skills

Medical Insurance (Group Mediclaim) coverage for immediate family including dependent parents – Annual Coverage INR 500,000/-
Personal accidental coverage & group term life insurance – as per policy

Company Paid Annual Health Check up every year for self and spouse with Twinings certified Health Check- up vendor
Corporate NPS program (Optional) for benefits on Income Tax

Food Wallet (Optional) for benefits on Income Tax

Subsidized meal at factory

Access to ABF Networking, connect, collaborate, and grow across the ABF Group