Senior Manager, Operational Governance

Reporting to the General Manager, Office of the Trustee, you will help oversee the operational governance arrangements of Netwealth Superannuation Services Pty Ltd and support the effective delivery of the Trustee’s responsibilities.

About Netwealth

About Netwealth

Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.

Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.

But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.

If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth.

Responsibilities

• You will provide independent oversight, coordination and constructive challenge across governance frameworks, regulatory obligations, strategic planning, risk and compliance, Board reporting, service-provider performance and operational delivery.
• Support the ongoing review and operation of Trustee governance frameworks, policies, procedures, delegations and decision-making arrangements.
• Manage the Trustee obligations workplan, ensuring recurring governance, regulatory and assurance activities are completed on time.
• Maintain clear and auditable records of Trustee decisions, oversight activities, accountabilities and completed actions.
• Provide independent review and constructive challenge over operational proposals and changes affecting the Trustee and superannuation members.
• Coordinate Board and committee work programs, including agendas, annual calendars, papers, actions and follow-up.
• Prepare clear, decision-ready papers, dashboards, reports and recommendations for the NSS Board and its committees.
• Support the Member Outcomes Assessment, Business Performance Review and Strategic Business Plan.
• Contribute to the delivery of the Annual Members’ Meeting, Retirement Income Strategy and Insurance Management Frameworks.
• Review policies relevant to the Trustee and Fund before submission to the appropriate governance forum.
• Monitor the NSS Risk Register and key risk indicators, recommending changes where risks or controls require further attention.
• Oversee related-party and outsourced service providers against relevant agreements, policies, service standards and regulatory requirements.
• Identify governance issues, conflicts, incidents, breaches and control weaknesses, and ensure material matters are escalated promptly.
• Work with Legal, Risk, Compliance, Product, Service and Operations teams to strengthen governance, controls, reporting and member outcomes.
• Help keep member-facing Trustee information accurate and current.
• Comprehensive knowledge of Australian superannuation legislation, APRA prudential standards and trustee obligations.
• Experience coordinating strategic planning, member outcomes and recurring Trustee obligations.

Requirements

• Significant experience in an Office of the Trustee, operational governance or senior superannuation governance role.
• Experience contributing to areas such as Annual Members’ Meetings, Retirement Income Strategy or insurance governance.
• Strong understanding of operational risk, compliance, controls and corporate governance.
• Experience preparing papers and presenting to Boards, committees, senior executives or comparable governance forums.
• Experience overseeing outsourced or related-party service providers.
• Demonstrated ability to coordinate complex regulatory, assurance or cross-functional initiatives through to completion.
• A relevant tertiary qualification in law, governance, risk, commerce, business, finance or a related discipline.
• You do not need to have followed one particular career path. If you bring strong superannuation governance experience, sound regulatory judgement and the ability to coordinate complex Trustee responsibilities, we encourage you to apply.
• At Netwealth, how you work matters. You will be expected to challenge assumptions with curiosity, collaborate across organisational boundaries, adapt when priorities change, remain constructive when navigating complex issues, raise concerns courageously and act with integrity and professionalism.

Benefits

Life At Netwealth

• At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.
• We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.
• Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.
• We offer benefits designed for your wellbeing and personal development, including;
• Family-friendly support: Paid parental leave and a fully funded school holiday program
• CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services
• social events, trivia nights, and corporate sports

Employee Resource Groups

LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group

Paid volunteering and our Netwealth Impact Group

We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.

If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.

Need adjustments during the recruitment process? Contact us at [email protected]

Apply now and help us shape a brighter financial future!