Billing Specialist
Waypoint Maine
- Sanford, United States
- Mid Level
- Posted
# Billing Specialist
> Waypoint Maine · Sanford, United States · Full-time · Posted 2026-11-09
**Workplace:** on_site
**Department:** Administrative
## Description
**Position Title:** Billing Specialist **Program:** Accounting
**Salary/Hourly Status:** Hourly **FLSA Classification: Non-Exempt**
**Schedule:** Mon-Fri **Reports to:** Director of Accounting
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**Company Overview**
Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities.
**Position Overview**
Responsible for timely and accurate billing, rebills, and collection of all agency claims.
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**Duties and Responsibilities:**
**In alignment with the Agency’s Four Cornerstones of** _**Member Care, Driven Program Integrity, Manage and Develop Staff and Facility Management**_**, this position is accountable for the following key duties and responsibilities:**
**Key Responsibilities**
- Facilitate all billing/invoicing for entire Agency and perform related billing responsibilities for
- Maine Care, Child Development Services (CDS), and Private Insurance Companies
- Maintain all client information in all billing systems (billing codes, Maine Care numbers, addresses, client contract information, billing rates, diagnostic codes, authorizations, etc.)
- Distribute all invoices and statements (as applicable) to clients.
- Handles all client and payer outreach, phone calls, response to inquiries, etc.
- Manages all Maine Care, CDS, and Private Insurance denied claims. Ensures all aged claims are collected upon.
- Handles all denied communications, research of denials and non-payments, and processes all rebills, invoice adjustments, credit memos etc. Ensures billing discrepancies/denials are investigated and resolved timely.
- Maintains all client billing files.
- Reconciles billing revenue.
- Examines monthly billing reports to ensure accuracy, completeness and conformance to standards defined within accounting department. Ensure minimal errors when billing.
- Act as point of contact for all internal and external billing inquiries, research, reporting, etc.
- Prepares journal entries as assigned.
- Posts manual deposits into billing software system
- Assists in year-end audit, internal QA audits, or all audits by third-party payers.
- Other duties as assigned
## Requirements
**Knowledge/Skills/Abilities**
- 2-3 years billing experience, Maine Care billing preferred.
- Intermediate Microsoft Excel user.
- Ability to meet deadlines.
- Strong problem-solving skills and attention to detail.
- Strong verbal and written communication skills.
**Education/Experience**
- High School Diploma required, associate’s degree preferred.
- Experience with Credible/Inovalon/ Financial Edge preferred
**Work Environment & Physical Demands**
- Standard office environment; may require occasional travel to other locations.
- Ability to sit, stand, and work at a computer for extended periods.
- Occasional lifting of files or office materials (up to 25 lbs).
**Starting Pay Rate:** $27/hour
## Benefits
Medical, Dental, Vision Insurance
Retirement Plan
Paid Time Off
Paid Holidays
Employer Paid Short Term Disability
Employer Paid Life Insurance and AD&D
Critical Illness and Accident Insurance
Flexible Spending Accounts
## Apply
[Apply at Waypoint Maine](https://apply.workable.com/waypointmaine/j/5CC5474BF3/apply)
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