Course Development Team Lead

BIS Safety Software

is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been building innovative software that helps companies simplify training, improve compliance, and keep their people safe. Our team has rebuilt how training gets made and we're looking for a

Course Development Team Lead

who can rally that team behind a clear plan and get courses across the finish line every single week.

About the Role

• This role takes ownership of how our course catalog gets built and maintained. You'll lead the Course Development team day to day and make sure every course that launches meets our quality bar
• . You'll also own the operational side: the AI pipeline, the tools the team relies on, and the process for keeping older courses current.

Our strong foundation is built and documented

• . What we need is someone who learns it fast, earns the team's trust, and then keeps raising the bar on speed, quality, and how the work gets done. The candidates who thrive here have led teams before
• , can move quickly and are genuinely curious about new tools.

This is an in-person role based out of our Sherwood Park, Alberta office.

In this role, you will be expected to:

Deliver the quarterly course roadmap

and know exactly where every course sits, from kickoff to launch

Approach your work with a project management lens

• : coordinate the course development team to get courses across the finish line
• , and drive the quarterly and annual planning that keeps everyone aligned

Plan the next quarter and the next year

with leadership, using sales and build data to set targets the team can hit

Lead and coach the team

through weekly status meetings, one-on-ones, and the occasional hard conversation

Push back with data

when a commitment isn't realistic, using real build timelines to make the case

Own the AI course pipeline

, calibrating and training it so outputs improve at the source instead of getting fixed after the fact

Build the plan for updating older courses

, deciding which ones get refreshed and which get rebuilt from scratch

Serve as the escalation point

for content owners and clients, resolving issues and finding a fair path forward

Coordinate client projects and quotes

, keeping clients updated and working with accounting on billing

You might be the right fit if you:

Rallied a team behind a new direction

, especially one that didn't have buy-in at the start

Delivered projects on time at a fast pace

, and can show the output to prove it

Bring an open mind

to a new team, learning how things work and why before you change them

Get hands-on with AI and new technology

rather than leaving it to someone else

Communicate clearly in the middle

, balancing what the team needs with what leadership needs

Catch the details that matter

, like a course title that has to be exactly right before it launches

Make decisions and stand behind them

, with sound reasoning you can explain

Qualifications we are looking for

• At least 2-3 years of experience leading or managing a team
• , including a few bumps in the road and the course corrections that came with them

A proven track record of running multiple projects

from plan to delivery. You don't need a PMP or a background in e-learning, just real evidence that you know how to get a project done

Clear written communication

, from client status updates to team-wide announcements

Hands-on comfort with AI tools

and the curiosity to pick up new software quickly

Strong organization and tracking skills

, including building and maintaining project trackers, timelines, and status reports

Comfort working with data

to estimate timelines, plan capacity, and back up your decisions

Experience managing stakeholder or client relationships

, including handling escalations and finding fair resolutions

Bonus points if you have:

Change management

experience

A background in

AI integration

or process optimization

Experience in course development, e-learning, or instructional design

Management experience

across more than one organization

Familiarity with

course authoring tools

like Articulate Storyline

Experience

quoting

or

managing client projects

Compensation and benefits:

Employee Stock Ownership Plan (ESOP)

Full medical, dental, and vision coverage

Life insurance and disability insurance

Health spending account

Flexible working hours

On-the-job training and growth opportunities

Free on-site parking

Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.

About BIS

• BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we’re growing!
• A few things that make us different: we don’t use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you’re helping build.

How to apply

Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.

Job ID #L202611-09CCD